Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (35) , Associate Software Engineer (22) , Solutions Architect (13) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 111 reviews)); "Work life balance is good" ((in 72 reviews)); "Great people and teams" ((in 44 reviews)); "Work Culture is good" ((in 41 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 39 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 16 reviews)); "Layoffs live crazy." ((in 8 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What Gainsight locations have received the highest employee ratings?

Redwood City , Phoenix , San Francisco , Saint Louis , New York

Gainsight reviews

4.1

81% would recommend to a friend

(718 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

718 reviews

4.0

Sep 11, 2025

Good Company but has lost its charm

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good culture and friendly staff and colleagues.

Cons

Company has lost a futuristic view and keeps building on a pile of garbage which causes issues for anyone joining new. Just focused on Acquisition and Mergers, not much growth left for existing employees

Gainsight Response

7mo

Thanks for sharing your perspective and for being honest about how you see things. To keep up with the pace of change in agentic AI, we’re balancing both organic innovation and M&A. For example, Staircase AI has been a tremendously successful acquisition, while the Atlas Agent, built by our existing team, is blowing people’s minds and already has a long waitlist for early access. Our legacy code base may be mature, but it has stood the test of time, powering some of the world’s largest companies. We’re now modernizing it with agentic coding tools to move even faster. I do appreciate the feedback and wish we could have given you a better experience. Cheers, Chuck

5.0

Sep 2, 2025

Great Culture and Company

Sales revenue analyst

Recommend

CEO approval

Business Outlook

Pros

Supportive and collaborative work culture. Great opportunities for learning and growth. Strong leadership and vision for future. Exposure to cross-functional collaboration regularly. Flexible work environment with good work-life balance.

Cons

Nothing so far.Some processes can be slow at times. Limited resources for certain projects occasionally.

Gainsight Response

7mo

I’m glad to hear you’ve had a positive experience with our culture and flexibility. You’re right that some of our processes can move slower than we’d like, and we’re working to streamline them while continuing to scale. I appreciate you taking the time to share your perspective. And congrats on a great run at Gainsight! Here's to many more years of success. Cheers, Chuck

1.0

Aug 30, 2025

Run

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote Strong Brand Good people

Cons

CRO is absolutely awful. Emotionally makes decisions and fires people within days. Can’t put a comp plan together to save her life. Shredding the culture from the inside out. Keeps weak leadership around. Don’t get on her bad side or you’re out.

Gainsight Response

7mo

I can tell this feedback comes from a place of frustration. Leadership transitions are never easy, and I understand how they can create uncertainty. I’m very proud of our Human-First culture and the foundation it’s built for Gainsight. At the same time, SaaS is undergoing massive transformation in the agentic era, and we need to evolve how we operate if we’re going to retain our leadership position. I stand behind our leadership team and the direction we’re taking to strengthen Gainsight for the long term. - Chuck

Viewing 25 - 27 of 718 Reviews

Jobs at Gainsight

Senior Program Manager, People Programs & AI

Strategic Engagement Manager

Director of Communications

Technical Project Manager

Gainsight

Gainsight reviews

Ratings by category

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Reviews by job title

Good Company but has lost its charm

Great Culture and Company

Run

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