Is Gallagher a good company to work for as a Client Service Associate II?

Client Service Associate II professionals working at Gallagher have rated their employer with 3.0 out of 5 stars in 172 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Client Service Associate II Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Client Service Associate II interview questions at Gallagher .

Does Gallagher pay Client Service Associate II employees well?

Client Service Associate II professionals rate their compensation and benefits at Gallagher with 3.2 out of 5 stars based on 172 anonymously submitted employee reviews. This is 6.5% better than the company average rating for salary and benefits. Find out more about Client Service Associate II salaries at Gallagher.

How happy are Client Service Associate II professionals working at Gallagher?

29% of Client Service Associate II employees at Gallagher would recommend their employer to a friend. This rating has decreased by 53% in the past 12 months. Client Service Associate II professionals have also rated Gallagher with a 2.8 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.7 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (122) , Client Services Manager (107) , Analyst (100) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Great people that are in the same boat and most are willing to help you however they can." ((in 317 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 215 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 203 reviews)); "Flexible work from home" ((in 170 reviews)); "Great team and atmosphere." ((in 116 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Political and less salary" ((in 287 reviews)); "Low pay and company isn’t very willing to give raises (Nevada employees)" ((in 248 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 214 reviews)); "got canceled and no training or experience received" ((in 111 reviews)); "Management boasts about the Gallagher Way yet these same managers do not abide by the tenets." ((in 76 reviews))

Gallagher Client Service Associate II reviews

3.0

29% would recommend to a friend

(172 total reviews)

J. Patrick Gallagher Jr.

76% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (172 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Service Associate II employees have rated Gallagher with 3.0 out of 5 stars, based on 172 company reviews on Glassdoor. This indicates that most Client Service Associate II professionals have an average working experience there. Gallagher is rated in line with the average (within 1 standard deviation) by Client Service Associate II professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

172 reviews

1.0

Jan 28, 2021

Read the Fine Print

Account manager

Recommend

CEO approval

Business Outlook

Pros

Co-workers are hard-working and appreciative.

Cons

Zero opportunities for financial growth.

4.0

Jan 12, 2021

Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Large brokerage, lot of room to grow, many type of policies

Cons

Many processes, high workloads, 50/50 paid benefits

3.0

Dec 1, 2020

Great Company, Awful Office Experience

Client service associate ii

Recommend

CEO approval

Business Outlook

Pros

There is an Achieve program that fast-tracks new employees into the insurance industry to eventually promote to an Account Manager role. You get to travel to their home office in Illinois for training and complete a CLCS course with The Hartford. You get to meet other Gallagher associates from all over the nation that participates in the program. The CEO is very humble and eats in the cafeteria area with everyone else.

Cons

Be weary of smaller offices, especially ones that were acquired and kept their original team. There is a "clique" atmosphere, a lot of office politics, and favoritism. Poor work-life balance because you are expected to work overtime, network even during your lunch hour, and little guidance from management.

Viewing 118 - 120 of 172 Reviews

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Gallagher Client Service Associate II reviews

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