Is Gallagher a good company to work for as a Client Service Associate II?

Client Service Associate II professionals working at Gallagher have rated their employer with 3.0 out of 5 stars in 172 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Client Service Associate II Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Client Service Associate II interview questions at Gallagher .

Does Gallagher pay Client Service Associate II employees well?

Client Service Associate II professionals rate their compensation and benefits at Gallagher with 3.2 out of 5 stars based on 172 anonymously submitted employee reviews. This is 6.5% better than the company average rating for salary and benefits. Find out more about Client Service Associate II salaries at Gallagher.

How happy are Client Service Associate II professionals working at Gallagher?

29% of Client Service Associate II employees at Gallagher would recommend their employer to a friend. This rating has decreased by 53% in the past 12 months. Client Service Associate II professionals have also rated Gallagher with a 2.8 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.7 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (122) , Client Services Manager (107) , Analyst (100) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Great people that are in the same boat and most are willing to help you however they can." ((in 318 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 222 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 195 reviews)); "Flexible work from home" ((in 171 reviews)); "Great team and atmosphere." ((in 108 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Low salary compared to many other firms Timing and calculation of raises for non" ((in 269 reviews)); "Low pay and company isn’t very willing to give raises (Nevada employees)" ((in 251 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 213 reviews)); "got canceled and no training or experience received" ((in 117 reviews)); "I had a bad manager with little to no work." ((in 75 reviews))

Gallagher Client Service Associate II reviews

3.0

29% would recommend to a friend

(172 total reviews)

J. Patrick Gallagher Jr.

76% approve of CEO

34% positive business outlook

Ratings by demographic groups

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Client Service Associate II employees have rated Gallagher with 3.0 out of 5 stars, based on 172 company reviews on Glassdoor. This indicates that most Client Service Associate II professionals have an average working experience there. Gallagher is rated in line with the average (within 1 standard deviation) by Client Service Associate II professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

172 reviews

1.0

Jan 15, 2019

Beware of Culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

friendly persons the first few months

Cons

Tenured persons don't like new people coming into department, and will do all they can to make sure you fail. They hire friends of friends that are not competent to do job.

1.0

Nov 15, 2018

Payroll sucks

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nothing good coming from Coverdell merging with AJG Gallagher

Cons

The payroll sucks for hourly employees they lie to you that you're getting paid hourly when at the end your basically put in the salary semi monthly payroll they basically took so many hours from me and still not getting paid, it'sa horrible company and they don't do anything to help you.

Gallagher Response

7y

Thank you for sharing your feedback. We recognize that there is confusion about pay practices during an acquisition. We are committed to fair and legal pay practices and are working diligently to explain any payroll differences resulting from the acquisition. We want to resolve all employee questions and complaints and encourage employees to discuss any concerns with their supervisor, local HR leader or HR support.

1.0

Aug 13, 2018

Benefits Sales

Account manager

Recommend

CEO approval

Business Outlook

Pros

Some of the people are very polite.

Cons

This might be the worst structured company to work for ever. The nepotism is outrageous for this company and many of the top producers in the company do not split their commission with their team members very well. Management will fire anyone who speaks their mind in a positive and respectful way because they feel it is "challenging" their authority. Watch out for this company.

Viewing 136 - 138 of 172 Reviews

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Gallagher Client Service Associate II reviews

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Beware of Culture

Payroll sucks

Benefits Sales

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