Is Gallagher a good company to work for as a Client Service Associate II?

Client Service Associate II professionals working at Gallagher have rated their employer with 3.0 out of 5 stars in 172 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Client Service Associate II Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Client Service Associate II interview questions at Gallagher .

Does Gallagher pay Client Service Associate II employees well?

Client Service Associate II professionals rate their compensation and benefits at Gallagher with 3.2 out of 5 stars based on 172 anonymously submitted employee reviews. This is 6.5% better than the company average rating for salary and benefits. Find out more about Client Service Associate II salaries at Gallagher.

How happy are Client Service Associate II professionals working at Gallagher?

29% of Client Service Associate II employees at Gallagher would recommend their employer to a friend. This rating has decreased by 53% in the past 12 months. Client Service Associate II professionals have also rated Gallagher with a 2.8 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.7 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (122) , Client Services Manager (107) , Analyst (100) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Great people that are in the same boat and most are willing to help you however they can." ((in 318 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 222 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 195 reviews)); "Flexible work from home" ((in 171 reviews)); "Great team and atmosphere." ((in 108 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Low salary compared to many other firms Timing and calculation of raises for non" ((in 269 reviews)); "Low pay and company isn’t very willing to give raises (Nevada employees)" ((in 251 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 213 reviews)); "got canceled and no training or experience received" ((in 117 reviews)); "I had a bad manager with little to no work." ((in 75 reviews))

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Gallagher

Gallagher Client Service Associate II reviews

3.0

29% would recommend to a friend

(172 total reviews)

J. Patrick Gallagher Jr.

76% approve of CEO

34% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.8

Work/Life balance

2.7

Culture & values

2.7

Senior management

Client Service Associate II employees have rated Gallagher with 3.0 out of 5 stars, based on 172 company reviews on Glassdoor. This indicates that most Client Service Associate II professionals have an average working experience there. Gallagher is rated in line with the average (within 1 standard deviation) by Client Service Associate II professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

172 reviews

3.0

Dec 4, 2017

Great company overall, NYC office is different

Account manager

Recommend

CEO approval

Business Outlook

Pros

-option to work from home

Cons

-NYC office has a cut-throat culture -under staffed, high turnover -everyone is always at capacity and in turn treats fellow co-workers like garbage

3.0

Jul 10, 2017

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

camaraderie; excellent team collaboration; no micromanaging

Cons

Low pay; little opportunity for promotion; "training by fire."

2.0

Jul 9, 2017

Gallagher Bassett Services - Senior Account Manager.

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Caring helpful employees who want to do a good job. Fair pay, Ability to work remotely Interesting clients. Some really good people.

Cons

No work life balance. On call 24/7. Need to work even if taking a vacation day. Evening and Weekend work a necessity and a full weekend off is s rarity. Overloaded with clients and no meaningful backend support to meet client demands. High stress levels among employees. Punitive environment leading to excess focus on CYA activities. Employees are not empowered to make decisions and own results Absolutely crummy expense reimbursement process. Either pay the Amex bill yourself or speed up the reimbursement process so your employees don't needy to underwrite your business expenses.

Viewing 142 - 144 of 172 Reviews

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Gallagher Client Service Associate II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great company overall, NYC office is different

Account Manager

Gallagher Bassett Services - Senior Account Manager.

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