Is Gallagher a good company to work for as a Client Service Associate II?

Client Service Associate II professionals working at Gallagher have rated their employer with 3.3 out of 5 stars in 26 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Client Service Associate II Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Client Service Associate II interview questions at Gallagher .

Does Gallagher pay Client Service Associate II employees well?

Client Service Associate II professionals rate their compensation and benefits at Gallagher with 3.5 out of 5 stars based on 26 anonymously submitted employee reviews. This is 18.8% better than the company average rating for salary and benefits. Find out more about Client Service Associate II salaries at Gallagher.

How happy are Client Service Associate II professionals working at Gallagher?

4% of Client Service Associate II employees at Gallagher would recommend their employer to a friend. This rating has decreased by 87% in the past 12 months. Client Service Associate II professionals have also rated Gallagher with a 2.5 rating for work-life-balance, 4.0 rating for diversity and inclusion, 2.3 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (121) , Client Services Manager (107) , Analyst (100) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"workers are great people that are always there to lend a helping hand and push you forward." ((in 310 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 219 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 197 reviews)); "Flexible work from home" ((in 157 reviews)); "Great team and atmosphere." ((in 111 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Low salary compared to many other firms Timing and calculation of raises for non" ((in 272 reviews)); "low pay and hard to get bonus" ((in 255 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 220 reviews)); "got canceled and no training or experience received" ((in 114 reviews)); "Management boasts about the Gallagher Way yet these same managers do not abide by the tenets." ((in 74 reviews))

Gallagher Client Service Associate II reviews

3.3

4% would recommend to a friend

(26 total reviews)

J. Patrick Gallagher Jr.

99% approve of CEO

97% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (26 reviews)

Ratings by demographic groups

Race / Ethnicity

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Client Service Associate II employees have rated Gallagher with 3.3 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Client Service Associate II professionals have a good working experience there. Gallagher is rated in line with the average (within 1 standard deviation) by Client Service Associate II professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

26 reviews

3.0

Mar 23, 2022

Good company but doesn't give raises

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Collaborative employees, great resources, work from home options

Cons

After 3 years of no raises I had to fight to get a very small increase, very long hours, no real bonus program

1.0

Dec 26, 2021

Poor culture driven by financial outcomes only.

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Bonus structure when operating as an individual.

Cons

Terrible culture. Managers and Senior Leadership team have clear ‘favourites’ in the business that receive preferential treatment. The broking teams are hampered by an overly zealous compliance team. Teams grew portfolios by 30% but would still not get additional staffing resources allocated. Claim to be people first when every decision is clearly based on financial outcomes first (which is ok, just don’t pretend you’re not that type of organisation). Major shifts from when Mr Godden was CEO.

2.0

Mar 26, 2021

Wants more than they give

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Paid Time Off Days are decent.

Cons

This company is unorganized and there is no consistency throughout the company. The onboard training and training through outside service source is very poor, Positions are not replaced when someone leaves and work is divided among employees, No raises or bonuses given.

Viewing 13 - 15 of 26 Reviews

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Gallagher Client Service Associate II reviews

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Good company but doesn't give raises

Poor culture driven by financial outcomes only.

Wants more than they give

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