Is Gallagher a good company to work for as a Sr. Resolution Manager?

Sr. Resolution Manager professionals working at Gallagher have rated their employer with 2.7 out of 5 stars in 153 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Sr. Resolution Manager Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Sr. Resolution Manager interview questions at Gallagher .

Does Gallagher pay Sr. Resolution Manager employees well?

Sr. Resolution Manager professionals rate their compensation and benefits at Gallagher with 3.2 out of 5 stars based on 153 anonymously submitted employee reviews. This is 6.5% better than the company average rating for salary and benefits. Find out more about Sr. Resolution Manager salaries at Gallagher.

How happy are Sr. Resolution Manager professionals working at Gallagher?

28% of Sr. Resolution Manager employees at Gallagher would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Sr. Resolution Manager professionals have also rated Gallagher with a 2.5 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.1 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (121) , Client Services Manager (107) , Analyst (100) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Great people that are in the same boat and most are willing to help you however they can." ((in 318 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 222 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 195 reviews)); "Flexible work from home" ((in 171 reviews)); "Great team and atmosphere." ((in 108 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Low salary compared to many other firms Timing and calculation of raises for non" ((in 269 reviews)); "Low pay and company isn’t very willing to give raises (Nevada employees)" ((in 251 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 213 reviews)); "got canceled and no training or experience received" ((in 117 reviews)); "I had a bad manager with little to no work." ((in 75 reviews))

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Gallagher

Gallagher Sr. Resolution Manager reviews

2.7

28% would recommend to a friend

(153 total reviews)

J. Patrick Gallagher Jr.

47% approve of CEO

20% positive business outlook

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Sr. Resolution Manager employees have rated Gallagher with 2.7 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Sr. Resolution Manager professionals have an average working experience there. Gallagher is rated 25% below average by Sr. Resolution Manager professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

153 reviews

3.0

Oct 18, 2025

Poor compensation

Resolution manager

Recommend

CEO approval

Business Outlook

Pros

Supportive supervision and good clients

Cons

Large case loads low pay

1.0

Oct 11, 2025

Stay away

Senior resolution manager

Recommend

CEO approval

Business Outlook

Pros

Job security due to frequent turnover

Cons

Unrealistic expectations Poor training Constant pressure Terrible work life balance

3.0

Sep 25, 2025

Potentially A Good Place to Work

Resolution manager

Recommend

CEO approval

Business Outlook

Pros

Remote work is a plus. Decent benefits compared to rest of the industry.

Cons

High caseload that can be a challenge to manage. Too many layers and people in the accounts.

Viewing 7 - 9 of 153 Reviews

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