Gallagher Sr. Resolution Manager reviews

2.7

28% would recommend to a friend

(153 total reviews)
avatar

J. Patrick Gallagher Jr.

47% approve of CEO

20% positive business outlook

Sr. Resolution Manager employees have rated Gallagher with 2.7 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Sr. Resolution Manager professionals have an average working experience there. Gallagher is rated 25% below average by Sr. Resolution Manager professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

153 reviews
1.0
Mar 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Salary Decent PTO bank & paid holidays

Cons

Most everyone worked at least 10-12 hour days and over the weekend just to get the bare minimum done. Unreasonable audit expectations; your caseload might only be 150 claims but the audit criteria makes it take you 2-4+ hours to work up a claim. If you get 2-3 new claims per day, you can see how that would be problematic. Management at this branch is the most unprofessional I've ever met in my career. Never any positive reinforcement but the minute you're behind on your work or you're not getting a 90% or above on your audits, you - and your other co-workers in the same boat - get an email telling you this is unacceptable and to get caught up. So unprofessional and condescending. Very hostile work environment. Asked HR for an exit interview but never got one. They know what's going on and they don't care.

4.0
Feb 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Helpful when able Willing to train Friendly people Knowledgeable Caring Professional

Cons

Poor work/life balance Unable to provide help when needed Focus on quantity not quality of work Changes to clients too often and often without discussion or warning

2.0
Feb 12, 2024

Not what I signed up for

Recommend
CEO approval
Business Outlook

Pros

Coworkers, remote work, work hours

Cons

Paid tens of thousands less than coworkers doing the same job, disorganization, technology, leadership is out of touch.

Viewing 43 - 45 of 153 Reviews

Glassdoor has 5,423 Gallagher reviews submitted anonymously by Gallagher employees. Read employee reviews and ratings on Glassdoor to decide if Gallagher is right for you.