Gallagher reviews

3.4

59% would recommend to a friend

(4,944 total reviews)
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J. Patrick Gallagher Jr.

76% approve of CEO

62% positive business outlook

Gallagher has an employee rating of 3.4 out of 5 stars, based on 4,944 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gallagher employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews
3.0
Oct 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Good starting salary for experienced employees. Great Supervisors who are willing to help out. Some branches have excellent clerical support who free up RM to actually do Claims work and not filling out forms and sending out file copies. Claims System is Great and access toba lot of good resources!

Cons

Pay increases are horrible. If you don't ask for a good salary when you start, don't expect to get it in annual increases. No bonuses for the people who do all of the work. Depending on the Branch, clerical support is either really good or almost non-existent. Workload is horrible, 35 hour work week is a joke! Try 70 hour work week! Some accounts have a cap, which is great, most do not so the claims just get piled on. Upper management doesn't understand that with modern technology, RM's are inundated with faxes and email correspondence that used to come regular mail. It is impossible to keep up with a caseload over 130 and give quality service to the client unless you are willing to work a lot of extra hours every week.

4.0
Sep 16, 2017
Recommend
CEO approval
Business Outlook

Pros

There are a lot of great things about working for Gallagher. Co-workers are smart and usually capable - it's an excellent opportunity for expanding your personal network.

Cons

Internal politics and reporting up the chain can be time-consuming. There's too much focus on "looking smart" internally and not as much on doing things that will actually increase growth. Also - the benefits package is lacking. "Alex", the decision support tool for benefits enrollment, seems to always point employees to the High Deductible Health Plan (HDHP). An HSA account is included, but it's still not as good as it could be, especially for an organization that consults on employee benefits.

1.0
Nov 17, 2016

Senior Account Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is the worst company I've ever worked for, hands down. I wish I would have known a lot more about the company before I started. I don't have a single "pro" to put down about AJG.

Cons

The company does not care about it's employees. I have worked for other large corporations and I've never seen such a poor investment in employees and their growth and management. The people in charge of our office have never had any management training nor is AJG planning to give them any. There is no basic job training either. They have no organic growth, the business model is based on acquiring small companies and forcing their practices on them, then grading them on how well they can integrate. The company has a 4th quarter spending freeze and won't allow their offices to buy anything but paper and declines all other legitimate business expenses.They also don't allow anyone to expense Christmas/Holiday parties. You would think because of all of this SAVING there would be money for bonuses and raises for employees, but there's not - just for executives. My office did not get raises or bonuses for 3 years. They do not reimburse for cell phones, yet require you use your personal device for work use. They also do not reimburse for gas mileage if you use your personal car for traveling locally (they call locally up to 100 miles). Past 100 miles you are required to rent a car and I've even had trouble expensing an Uber to pick up the rental car - what am I suppose do do walk 10 miles to the nearest preferred rental facility? Probably... The standard PTO for a new employee is 10 days, you can negotiate more but the most they will give a new hire is 15 days. Which is less than I had as a first year associate at all of my previous companies (I've never had less than 18 days). Their benefits are the worst benefits I've ever had access to by an employer. I pay close to $75 per pay check employee only coverage for a high deducible plan that basically covers nothing and they decrease the employer contribution to the HSA each year (was $500 now going to be $450 - probably eventually getting to none). They also don't cover PPIs, even if its medically necessary. I haven't been here for a year yet and I won't be here much longer. I can't stand working for a company like this.

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