Gallagher Sr. Resolution Manager reviews

2.7

28% would recommend to a friend

(153 total reviews)
avatar

J. Patrick Gallagher Jr.

47% approve of CEO

20% positive business outlook

Sr. Resolution Manager employees have rated Gallagher with 2.7 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Sr. Resolution Manager professionals have an average working experience there. Gallagher is rated 25% below average by Sr. Resolution Manager professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

153 reviews
1.0
Oct 27, 2024

The Gallagher Way

Recommend
CEO approval
Business Outlook

Pros

Remote working and slight schedule flexibility

Cons

No remote working stipend to help you pay to run your work computer and other devices, and they’ll tell you to upgrade your internet and won’t offer to help offset the cost. My position is remote with no option to work in-office, yet I’m basically covering the company’s office expenses. Also, you’ll get a merit raise for meeting expectations, but they lie to you and say it’s 3%, however the math says less than 2.5%. So basically, if you do everything they want you to do, and do it the way they want you to do it, you lose money each year due to inflation. Wages across the country are going up on average 5%, but that’s not the Gallagher Way. Currently, I have over 190 claims and at least a quarter of them are involved in active litigation. Your paycheck says you work 70hrs/pay period, but you’ll put in 10+hr days plus weekend and holiday work. Again, the company’s math isn’t quite up to elementary school level. Also, if youre on the group health insurance plan, don’t expect mental health to be covered at all. That’s right. It’s 2024 and I’m stressed to the max because of my job, yet this company’s health insurance won’t cover mental health visits caused by working for the company. Ironic? No, it’s just the Gallagher Way. Also, leadership at all levels are not actual leaders. They don’t care about their subordinates. They only care about being in charge. Also, the training is awful and the case management systems are antiquated at best. Multiple systems with no integration at all. It’s a claims management nightmare.

Viewing 19 - 21 of 153 Reviews

Glassdoor has 5,422 Gallagher reviews submitted anonymously by Gallagher employees. Read employee reviews and ratings on Glassdoor to decide if Gallagher is right for you.