Gallagher Sr. Resolution Manager reviews

2.7

28% would recommend to a friend

(153 total reviews)
avatar

J. Patrick Gallagher Jr.

47% approve of CEO

20% positive business outlook

Sr. Resolution Manager employees have rated Gallagher with 2.7 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Sr. Resolution Manager professionals have an average working experience there. Gallagher is rated 25% below average by Sr. Resolution Manager professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

153 reviews
1.0
Oct 13, 2024

Look elsewhere

Recommend
CEO approval
Business Outlook

Pros

Work from home Nice colleagues

Cons

Benefits are horrid and pricing is astronomical Pay is not competitive. 15 days of PTO (which is not in par with industry standards. They only offered 10 and had to fight for 15) Outdated claims system Manager who was hired had zero experience with claims and had only done insurance defense work prior to coming into their role at GB. Had no idea where the stressors and triggers were to help the team and prioritized the wrong things.

5.0
Oct 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Good leadership from all the managers

Cons

Not enough training being provided

3.0
Oct 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Really good benefits and PTO, holiday schedule is good compared to a lot of other places. If you get put on the right branch and/or with a good supervisor you could really love your job.

Cons

You get a lot of work and have deadline expectations that just cannot be met. Supervisors have too much power over Resolution Managers (adjusters) and to be heard by anyone above a supervisor is nearly impossible. You can get moved with hardly any notice to a different branch and expected to know what you’re doing with no training, even if the claims are different with different clients.

Viewing 22 - 24 of 153 Reviews

Glassdoor has 5,422 Gallagher reviews submitted anonymously by Gallagher employees. Read employee reviews and ratings on Glassdoor to decide if Gallagher is right for you.