Gallup reviews

3.9

72% would recommend to a friend

(1,089 total reviews)
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Jon Clifton

75% approve of CEO

68% positive business outlook

Gallup has an employee rating of 3.9 out of 5 stars, based on 1,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gallup employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

1K reviews
2.0
May 28, 2011
Recommend
CEO approval
Business Outlook

Pros

3. At work, I have the opportunity to do what I do best every day - they hire people for the right fit and most days include at least something I completely enjoyed doing 4. In the last seven days, I have received recognition or praise for doing good work - yes, very recognition-oriented culture. You might get an award and not be too sure what you did to deserve it, but everyone clapped and that felt good 8. The mission or purpose of my company makes me feel my job is important - the company has a huge mission to save the world, one respondent at a time 9. My associates or fellow employees are committed to doing quality work - absolutely. I've ever seen a company filled with such incredible talent and drive to serve the client with excellence 10. I have a best friend at work - friendships are encouraged and fostered. The result is that half the company is married or related to the other half 11. In the last six months, someone at work has talked to me about my progress - reviews happen regularly and are positively focused 12. This last year, I have had opportunities at work to learn and grow - there is a lot to learn, you must constantly keep learning or you will be left behind. The opportunities are there but you have to find them yourself.

Cons

1. I know what is expected of me at work - the new pay plan instituted at the start of 2011 was dropped on us quickly and with no sensitivity to our loss of income. There was no discussion or negotiation. Salaries were slashed in favor of an indecipherable bonus system. 2. I have the materials and equipment I need to do my work right - generally yes, but the new government-mandated security is a productivity-buster. I have to enter my password every 10 minutes if I forget to jiggle the mouse constantly. It locks up in the middle of a presentation or webinar. Ironic that we have no building security, and I'm not allowed to lock my office door, but I have to unlock my PC at least 20 times a day. And did I mention the 5-digit passcode they put on my smartphone? Very convenient when you want to snap a quick photo, oops, missed the moment. 5. My supervisor, or someone at work, seems to care about me as a person - the local go-to and coworkers do. The head of the consulting specialist line does not and she demoted off the Exec Committee the one person who truly had our best interest at heart. We give lip service to Wellbeing but no one cares about one's home-work life balance. There is no paid time off, so if you take a vacation, holiday, or sick day, you have to make the time up. It requires 2300 hours per year (1850 to clients) and also a revenue "touched" component. If you complain about the hours, you're told that "other people have no problem doing it" 6. There is someone at work who encourages my development - there is no opportunity for career change or growth, just climb up another level on the pay plan (requiring ever more touched revenue) 7. At work, my opinions seem to count - No one wants your opinion unless it agrees with management. If you don't mouth the company line, you're not "on board." If you complain, you're told you might be happier working elsewhere. Ironic for a company whose motto is helping people be heard.

1.0
May 19, 2011
Recommend
CEO approval
Business Outlook

Pros

It use to be a great place to work where each employee is committed to doing his/her best for each other and for the good of the company. Many a times, employees went over and beyond to complete their tasks on hand for everyone on the team. That was the strong commitment and teamwork everyone had which enabled the office to tide over many difficult periods and earning good revenue for the company. Employees were fairly well appreciated in terms of recognition as well as financially. At the very least, people could concentrate on their work rather than worry about counting every bit of their bonuses. Bonuses were mostly given where they are due and that kept people going. Overall, the office had a kind of mutual respect between management and subordinates. I would describe the office almost like having a family oriented feel. Once a new employee integrated into the family, it could be the happiest place to be working in.

Cons

1. Losing direction: Since last year, there has been so much talk about a complete change in business model and direction. Many changes were rolled out, many heads rolled too. However, it is now unsure where the company is heading. We are cutting off what Gallup has been strong in for all these years and starting like a fresh baby in the consulting field and fighting with the big guns. If this is going to work, the management better have a great plan that they are sure of. So far, the plan seems to be just cutting off clients that are small and do not have "potential". New frameworks are still not perfect but management doesn't seem interested to discuss further. 2. Losing patience: Many staffs have left from offices around the world. Key and talented personnel have left one after another when they could no longer stomach the sweeping changes. What made me shocked and amazed is the laissez faire attitude that the top management seem to be viewing this. It has almost evolved to something like a "If you are not with me, then you can leave" situation. Losing all your important and experienced staffs just like that isn't a small thing! Having an entire office run by brand new consultants might look fine on the surface. However, when it gets to the working level, that's where the pinch will be felt the most. The "worker ants" who create the final products to the clients are gone, along with that, all the know-how and experience that has been accumulated through the years. 3. Losing concentration: In the past, employees were not scrutinized on the amount of pay and bonuses they earn as long as revenue is coming in and effort is being put in. However, with the changes in pay packages and bonus pay schemes, it is tough now not to 'concentrate' on the money issues as compared to concentrating fully on doing one's work. As much as it was positioned to be "as good as" the old pay plan, it isn't hard to figure out "pay is never going to be the same again". It is either a plan to cut costs from the company or the people who thought up all these changes are just not being realistic.

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