Gap Inc. reviews

3.6

65% would recommend to a friend

(2,802 total reviews)
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Richard Dickson

72% approve of CEO

59% positive business outlook

Gap Inc. has an employee rating of 3.6 out of 5 stars, based on 2,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jan 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay was ok at manager level. Anything below an assistant was paid well under market average. Associates paid minimum wage and we were told on a national call that will never change no matter what other retailers are doing because "that is not the company model."

Cons

So many to list - workload vs. payroll to complete it. Schedules are completed 2 weeks in advance but company always increases workload last minute without schedules to support it. I have never seen a company who has so many conference calls that add 0 value to anything but give upper field a reason to say they did some sort of work for the month by reading numbers off a screen that we all have access to everyday. -too many Chiefs and not enough Indians I have never seen a company operate with so many upper field positions that serve no purpose. The top really has no clue what is really going on in the stores because middle management spends exorbitant amounts of payroll to clean up a store before a visit to put on a unrealistic show vs giving management a clear picture of what reality is.

1.0
Dec 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Good view Fron the cafeteria Made some decent friends here

Cons

Negative CYA work culture Poorly behaved Senior Leaders are tolerated Unsupportive leadership Front Line workers are not treated like adults Not a collaborative work culture

Viewing 31 - 33 of 2,802 Reviews

Glassdoor has 3,108 Gap Inc. reviews submitted anonymously by Gap Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Gap Inc. is right for you.