Gap Inc. reviews

3.6

65% would recommend to a friend

(2,802 total reviews)
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Richard Dickson

72% approve of CEO

59% positive business outlook

Gap Inc. has an employee rating of 3.6 out of 5 stars, based on 2,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jan 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Good Salary, Vacation Time, Remote work

Cons

The atmosphere seems great on the surface, but it's very much a constant rumor mill and a toxic environment. There is major problem with leadership. People are very passive aggressive. Hire people off the street with little to no work experience or work ethic.

1.0
Mar 28, 2019
Recommend
CEO approval
Business Outlook

Pros

The bar is very low for IT head counts. 99% are outsourced to a large staffing company with HQs in India. Most permanent IT positions for permanent employees are in embedded non-IT business units.

Cons

For permanent IT at 2 Folsom (HQs), salaries are NOT competitive with the rest of the SF Bay Area. HR and legal work with middle management on how to avoid litigation with employees older than 55 who have issues with management. Your annual paper reviews are no longer on paper (or even electronic), so they can claim that you're sub par in your performance and have been like that for months or years even though everyone else sees you as the rock start who can solve IT problems no one else can figure out. In the 9 years I worked there, I had 9 different supervisors. The corporate culture used to be great, but now . . . well, if you're into office politics and brown-nosing, go for it.

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Gap Inc. Response
7y
Thank you for leaving a thorough and thoughtful review. We share feedback like this with relevant teams as we continue to drive positive change across the company.
2.0
Oct 27, 2018

Better to look somewhere else

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been working in the IT Dept. of GAP Inc. 1. Good Pay 2. 401K benefits 3. You'll keep on getting coupons of different brands (GAP/BR/ON/ATHLETA) 4. Nothing else

Cons

It's not a pure IT company as they're 100% in Retail business 1. There's always shuffling happening at the higher management and you'll always be at the receiving end. Bcz. new mgmnt. brings-in new changes and you've to oblige. As we don't have a choice to say anything. 2. If you're good at politics then you can survive and get promoted. Otherwise forget it and keep doing your daily work 3. Not a flexible working environment. You'll will always juggle between work-life points like a pendulum. 4. Upper mgmnt. is a joke and some of them are totally useless. May be got promoted due to favouritism. 5. Most of their own employees in IT dept. will not work. Rather will push the work to contractors and will just manage them. 6. Whenever their sales goes down or upper mgmnt. changes then first thing they will always do is "Fire the contractors".No matter how good they're. Then will ask you to complete the project with limited resources. Isn't it a joke..... 7. If you're employee then you're good. If not, and a contractor then your life will be a hell. Not an ideal company for a contractor. They will always try to push the stuff to you. Good luck, if you're a contractor. As your cycle of sleepless nights are just going to being. 8. If you're an IT person then better look for some other company 9. Technology focus keeps on changing. So hard to maintain the rhythm. 10. There offshore offc. is also a big joke. They are running their own company within a company. Very very tough to co-ordinate with the folks over there. This to the fact that we'll are serving t the same company. Another big joke

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Gap Inc. Response
7y
We take your comments to heart and are sorry to hear about your experience. We share feedback like this with relevant teams that are working to drive positive change for all employees across the company. We appreciate that you took time to post your thoughtful review.
Viewing 34 - 36 of 2,802 Reviews

Glassdoor has 3,108 Gap Inc. reviews submitted anonymously by Gap Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Gap Inc. is right for you.