Gap Inc. reviews

3.6

65% would recommend to a friend

(2,802 total reviews)
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Richard Dickson

72% approve of CEO

59% positive business outlook

Gap Inc. has an employee rating of 3.6 out of 5 stars, based on 2,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Aug 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Large organization with ability to transition to different groups

Cons

terrible benefits, below market compensation, dated technology infrastructure makes day to day tasks very time consuming and frustrating, deteriorating corporate culture that is not collaborative.

1.0
May 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits and culture were great. I learned so much in my 4 years at Gap Inc.

Cons

Lots of office politics and bureaucratic BS. Upper management gets away with so much and HR does nothing but documents and files it away. I didn’t feel protected nor did I feel I had a voice. I felt HR was there only to protect the company and not the employees. I had nine managers during my tenure at Gap. It is difficult having to constantly adjust to a new manager’s style every few months. It’s demoralizing to employees who have been there doing the work and having to keep proving themselves to new managers especially when they have a manager who is unfamiliar with process and reluctant to learn the team’s processes. Bonuses suffer when quarterly sales goals aren’t met. Old Navy kept bonuses pretty healthy in the past so there’s lots of uncertainty after the separation worrying many employees.

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Gap Inc. Response
7y
We appreciate hearing your thoughtful feedback and are disappointed to hear about your experience. We understand the vital role our leaders play in the experience of our employees and we are sorry to hear of your experience with management at Gap Inc. We strongly believe that each member of our team deserves the proper support and guidance from our leaders. As we continue to implement resources to help our managers, we will keep your feedback in mind.
3.0
Jul 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Can work from home, great discounts in the stores, can try different departments seasonally, You can opt in to leave early everyday

Cons

Horrible schedules, depending on the department you may or may not have good managers, time off is not that great.

Viewing 22 - 24 of 2,802 Reviews

Glassdoor has 3,108 Gap Inc. reviews submitted anonymously by Gap Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Gap Inc. is right for you.