Gap reviews

3.8

70% would recommend to a friend

(10,069 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Dec 7, 2008
Recommend
CEO approval
Business Outlook

Pros

The company is on an upswing and the merchandise is better. People are committed and work hard to get the job done. You meet great people that you want to know outside of work.

Cons

Zero work life balance for exempt managers. Too much work to get done in time allotted.

2.0
Dec 7, 2008
Recommend
CEO approval
Business Outlook

Pros

In my experience, it was a generally friendly atmosphere.

Cons

Management, from store-level to region-level, is, overall, overwhelmingly incompetent across brands. The reliance upon GapCard promotions gets rather annoying. As an incredibly popular chain, the holidays are always crazy, and a lot of work has to go into store maintenance year round. Often, though semi-attributable to the failing economy, stores are completely understaffed, so one person often ends up with the duties that would normally be allotted to two to four people.

3.0
Dec 4, 2008
Recommend
CEO approval
Business Outlook

Pros

It's a fun environment to work in if you're young and enjoy the merchandise. It was rare to see anyone older working there. It was a way for me to pass the time during a summer in school, and I don't think I would have been interested in continuing my employment there even if they offered me a store manager position. Then again, managers who were in place were there for a very long time, so I'm sure if would have been tough to secure a spot period. The discount is pretty good, especially since it can be applied to all brands.

Cons

Long hours and total lack of respect of management. I felt like a work horse, and never received any positive feedback for what I did right.

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Glassdoor has 10,682 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.