Question 1

Is Gartner a good company to work for as a Client Success Manager (CSM)?

Accepted Answer

Client Success Manager (CSM) professionals working at Gartner have rated their employer with 3.7 out of 5 stars in 30 Glassdoor reviews. This is a lower than average score with the overall rating of Gartner employees being 3.8 out of 5 stars. Search open Client Success Manager (CSM) Jobs at Gartner now and start preparing for your job interview by browsing frequently asked Client Success Manager (CSM) interview questions at Gartner.

Question 2

Does Gartner pay Client Success Manager (CSM) employees well?

Accepted Answer

Client Success Manager (CSM) professionals rate their compensation and benefits at Gartner with 3.8 out of 5 stars based on 30 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Client Success Manager (CSM) salaries at Gartner.

Question 3

How happy are Client Success Manager (CSM) professionals working at Gartner?

Accepted Answer

77% of Client Success Manager (CSM) employees at Gartner would recommend their employer to a friend. This rating has decreased by 22% in the past 12 months. Client Success Manager (CSM) professionals have also rated Gartner with a 4.4 rating for work-life-balance, 4.8 rating for diversity and inclusion, 3.6 rating for culture and values and 3.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at Gartner?

Accepted Answer

Account Executive (1074), Senior Account Executive (396), Account Manager (362), Business Development Manager (188), Software Engineer (124), Recruiter (115), Director (108), Research Specialist (107), Sales (103), Manager (100), Client Partner (95), Sales Manager (91), Business Development Executive (88), Client Success Manager (85), Analyst (79)

Question 5

What are the pros of working at Gartner according to real employee reviews?

Accepted Answer

"It's great to be a part of a growth business with a positive culture and great ambitions." ((in 973 reviews)); "Good work life balance: Gartner is over staffed so you will benefit from it." ((in 828 reviews)); "Great for people who are up for a challenge and want to make a difference." ((in 778 reviews)); "The good side is that the benefits are great and comp is great." ((in 673 reviews)); "Amazing Team— training was great!" ((in 315 reviews))

Question 6

What are the cons of working at Gartner according to real employee reviews?

Accepted Answer

"Really amazing company but like most jobs if you get a bad manager your life will be terrible." ((in 317 reviews)); "All mates became managers who are promoted without qualifications and merit which is reflected in poor leadership qualities." ((in 201 reviews)); "Middle and upper management in Consulting are clueless." ((in 70 reviews)); "Limited growth opportunities and career plan" ((in 68 reviews)); "Senior management also new to the region, does not recognise cultural nuances at all." ((in 64 reviews))

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Supportive culture but employees feel like just a number

Positive culture and work-life balance, but metrics hinder service

Good work-life balance, but metrics are overemphasized

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