3.0
Jul 22, 2013
Recommend
CEO approval
Business Outlook
Pros
Gartner really can help clients succeed in their IT initiatives, which is very gratifying. It is nice to be able to believe in your product.
Cons
Gartner's management philosophy promotes very intrusive micromanagement. Employees are largely treated like children. The institutional belief that there is no problem that Gartner cannot solve places ultimate accountability on the Sales team in the event that a client chooses not to renew, and management refuses to acknowledge that sometimes, clients cannot be saved.