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      Gateway Ticketing Systems

      Engaged Employer

      Gateway Ticketing Systems reviews

      3.4

      61% would recommend to a friend

      (71 total reviews)
      avatar

      Michael Andre

      61% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Gateway Ticketing Systems has an employee rating of 3.4 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gateway Ticketing Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      71 reviews
      4.0
      Mar 13, 2025

      Good place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to work, friendly coworkers, plenty of opportunity to grow

      Cons

      Feels like the company prioritizes new projects over refining and improving existing functionality, leading to technical debt and missed opportunities for optimization.

      3.0
      Jan 30, 2025

      Good if you survive the hire/fire cycles

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun culture - everyone is very friendly and happy to chat. Good Project Management - the PMs were really adept at wrangling tasks and talent into shape. Good tracking of data and responsibilities. Independence - I rarely felt that someone was looking over my shoulder. As long as I got my work done, I was allowed a longer leash.

      Cons

      The hire/fire waves are brutal. I was brought on during one of these hire waves, and there was minimal infrastructure for actually getting you up to speed. It was probably 3 months before I started to contribute in a meaningful way. The layoffs are even worse. You suddenly find half of your team is gone without warning, and you're left scrambling to fill the gaps. The strain ends up slowing down production until another hiring wave comes through to temporarily relieve the pressure (until the next layoff wave hits!)

      Viewing 4 - 6 of 71 Reviews
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      ReviewsGateway Ticketing Systems reviews

      Glassdoor has 78 Gateway Ticketing Systems reviews submitted anonymously by Gateway Ticketing Systems employees. Read employee reviews and ratings on Glassdoor to decide if Gateway Ticketing Systems is right for you.