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Gateway Ticketing Systems

Engaged Employer

Gateway Ticketing Systems reviews

3.4

61% would recommend to a friend

(71 total reviews)
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Michael Andre

61% approve of CEO

49% positive business outlook

Gateway Ticketing Systems has an employee rating of 3.4 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gateway Ticketing Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

71 reviews
3.0
May 5, 2019

Former employee

Recommend
CEO approval
Business Outlook

Pros

Casual attire and free beverages

Cons

Out dated technologies. Some managers need training on managing people

5.0
Sep 3, 2018
Recommend
CEO approval
Business Outlook

Pros

 Location – Commuting from the Reading area made for a much shorter commute than what I was doing before. This translated into: • More time with family. • Less wear and tear on car and gas consumption. • No more Turnpike tolls.  Facility – Beautiful building in Gilbertsville, PA. overlooking a church and open fields. Facility also has an onsite gym available. Overall, the facility promotes a very cheerful and healthy environment.  People – I was very pleasantly surprised how friendly everyone was when I started. People went out of their way to say hello and introduce themselves and get to know you. This is something that is often lost in bigger companies.  Industry/Application – The flagship application is highly configurable and flexible as it is used by customers in the attraction industry in many different ways. This lends itself to a higher learning curve. But you are paired with senior staff and sufficient training is provided. Everyone is also generally very helpful in the training process. So, if you like to learn, you will be learning something new every day. IT staff is fantastic and get you up and running in no time.  Compensation • Salary within market reference range for the position, area, and experience. • Benefits are on par with industry. There is a 401k matching program in place and Health Savings Account is offered. It is a small company, so health plan benefits may not be as comprehensive as it would be with larger company offerings. But in my situation, the premium and coverage differences were not drastic. And the company is continually looking to improve their offerings to its employees.  Work/Life Balance – The company really supports a good work/life balance. For my position, the company offers work from home opportunities up to 2 days/week.  Work Environment • Open communication and highly collaborative environment. • Highly transparent in terms of company direction, goals, and finances. • Less politics at play than in larger companies. • Ownership and Management are very approachable and care for their people.  Social – People are friendly and down to earth. It is not uncommon for people to be hanging out together after work hours. There are many events that are planned throughout the year such as summer barbecues, and rather unique company sponsored outings such as: Reading Phillies game, Hershey Park, and Christmas party. Outings are always well-coordinated and Fun!! At this company, you work hard but you play hard too. And the way that ownership and management show their appreciation by offering these events/outings to their employees and their families, goes a long way in making this a great place to work.

Cons

 Really nitpicking here, but there is no tuition reimbursement program.

5.0
Jun 8, 2017

Industry leader and great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gateway Ticketing is a leader worldwide in the ticketing/admissions industry. It is a fun place to work with a dedicated staff and has fun customers (think large theme parks, zoos and museums). The office is beautiful and located away from the traffic jams. If you like complex systems and hard work you will enjoy it. It has a very engaged management and there is a strong culture of listening to everyone's ideas. Complete transparency of the companies financials with monthly updates and celebrations.

Cons

It could be a bit of a commute depending where you live but the work from home policies often help offset that.

Viewing 19 - 21 of 71 Reviews

Glassdoor has 78 Gateway Ticketing Systems reviews submitted anonymously by Gateway Ticketing Systems employees. Read employee reviews and ratings on Glassdoor to decide if Gateway Ticketing Systems is right for you.