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      Gateway Ticketing Systems

      Engaged Employer

      Gateway Ticketing Systems reviews

      3.4

      61% would recommend to a friend

      (71 total reviews)
      avatar

      Michael Andre

      61% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Gateway Ticketing Systems has an employee rating of 3.4 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gateway Ticketing Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      71 reviews
      3.0
      Oct 6, 2015

      Honest review

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The flexibility and casual dress are definite perks.

      Cons

      A management team who lack the ability to provide developmental feedback. The high amount of turnover.

      5.0
      Jun 11, 2021

      Go work here!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company goals, vision and financial health is transparent and communicated monthly. Not all companies share the good with the bad. Gateway does. Company culture promotes honesty with each other, customers and vendors. Not all companies truly live these values, even if they initially say they do. Freedom to learn even if not initially provided time to do so. I say this because Gateway's emphasis is on improving process and not blaming people. It's ok to fail as long as you learn and improve from it. Gateway is really shifting towards modern technologies and standards. While there is large support of legacy systems, there is huge emphasis and effort being made to provide scalable SaaS solutions.

      Cons

      There's a lot to do. With the goals of using new technologies and supporting the old, coupled with post COVID staff reductions, this is to be expected. Hang in there. It WILL get better. Work with your manager to communicate frustrations. Use flex time and the option to work from home to avoid a possible burn out. Through time, the processes will improve and staff levels will balance out to eliminate this temporary problem.

      3.0
      Aug 3, 2020

      Nice people with steep curve

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are nice. Work is challenging.

      Cons

      Thrown into the deep end of a Huge code base and most everyone is too busy to help. Different versioning system and complicated branching and merging of code.

      Viewing 16 - 18 of 71 Reviews
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      ReviewsGateway Ticketing Systems reviews

      Glassdoor has 78 Gateway Ticketing Systems reviews submitted anonymously by Gateway Ticketing Systems employees. Read employee reviews and ratings on Glassdoor to decide if Gateway Ticketing Systems is right for you.