Geek Squad reviews

For one, don't expect any training. Best Buy is synonymous for throwing you out to the lions and saying "Good luck, don't screw up." Second, if you have a significant other and live anywhere where the cost of living is a bit higher, you'll find it hard to stay afloat. Most of my colleagues are in pretty rough spots. While the pay is ok, it's still less than what other companies pay for an "IT specialist." Third, you'll be working for a company that is trying desperately to reinvigorate itself and its image. Fourth, while you will be out in the field, you'll also be stuck in a vehicle for a greater portion of the day in traffic. This gets old very quickly. Fifth, kiss your life goodbye. By the time you get home, you won't want to do anything but rest. At one point, my wife complained that she never saw me due to the overtime I had to put in to get all of our jobs done. Lastly, it's incredibly difficult to move up in the company. It took me almost 5 years to go from the store position to this field position. It's all about who you know.

Best Buy basically views this as a sales department and cripples your ability to actually help repair any product. Additionally they tend to hire and promote people or ideas that lend to this, as opposed to actually wanting to help their clients in any way.