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      GenScript

      Engaged Employer

      GenScript reviews

      3.3

      59% would recommend to a friend

      (269 total reviews)

      Frank Zhang and Sherry Shao

      57% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      GenScript has an employee rating of 3.3 out of 5 stars, based on 269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GenScript employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Reviews by job title

      269 reviews
      4.0
      Jan 21, 2026

      decent place to work and getting better every year

      Technical account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      1)Fast-paced growth with tangible career advancement: The company offers a clear path for high performers. I've seen fresh graduates promoted to supervisor or manager roles within just 1-2 years based on merit and strong results. 2) Continuous learning in a dynamic field: Genscript job may provide exposure to cutting-edge trends in biomedical research and opportunities to develop practical business skills. A unique perk is the chance to collaborate with industry leaders whose names you might otherwise only read about. 3)A genuinely supportive and friendly culture: Colleagues are nice and helpful, a collaborative spirit that stems from the company's start-up roots. This creates an environment where people are invested in each other's success. 4) Competitive and improving benefits package: Time Off: 12 vacation days (after 1 year of service), 2 floating holidays, 2 personal days, and 5 sick days. Health Insurance: A strong plan is offered. Notably, the company contributes $2,000 to your Health Savings Account (HSA) if you select that option.

      Cons

      1)The workload is heavy, no surprise there – but that’s pretty much the norm in this industry and economy. You really have to be ready to put in the hours. 2)Pay isn’t the most competitive, especially if you’ve been here a few years. It’s something people do notice and talk about. 3) Working globally comes with real challenges. You’ll be coordinating with teams and clients across time zones—like calls with the West Coast or late-night meetings with Asia. and the toughest part is often the cultural gaps, whether it’s between the U.S. and Asia or across different parts of the business (like research, commercial, and production). It takes some getting used to, and everyone feels it in their own way.

      avatar
      GenScript Response
      5mo
      Thank you for your feedback. It is great to hear about some of the pros you have specified, and we appreciate the advice to management you have shared. We understand that there are some challenges employees face and are always trying to find new solutions to limit these changes so thank you for sharing your honest feedback.
      5.0
      Jan 8, 2026

      Overall stable Job if you can work

      Sam
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good management, overall support in growth

      Cons

      Low chances of career growth, and stangnant salaries

      avatar
      GenScript Response
      5mo
      Thank you for your review and outlining the pros you have experienced, as well as some of the areas we as an organization can address. We do look at areas to improve upon and have a detailed plan for growth opportunities this year. We will continue to evaluate how to improve and appreciate your honesty on those areas that we can further look into
      5.0
      Jan 6, 2026

      Fast paced environment with supportive team

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone is very friendly and easy to work with. The team is knowledgeable and supportive, which makes collaboration smooth. You get the opportunity to wear many hats and gain exposure to different areas in a fast paced environment.

      Cons

      The workload can increase significantly during busy periods.

      avatar
      GenScript Response
      5mo
      Thank you for sharing your experience. We’re happy to hear that you’ve found the team friendly, supportive, and collaborative, and that the fast-paced environment offers opportunities to learn and take on new challenges. We also appreciate your note about workload during busy periods and will continue working to support our teams as demands change. Thanks for being part of GenScript!
      Viewing 31 - 33 of 269 Reviews
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      ReviewsGenScript reviews

      Glassdoor has 304 GenScript reviews submitted anonymously by GenScript employees. Read employee reviews and ratings on Glassdoor to decide if GenScript is right for you.