GenScript reviews about "management"

51% positive business outlook

Reviews by job title

68 reviews
3.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

can go home on time

Cons

mundane, lack of manpower, unorganized management

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GenScript Response
7mo
We appreciate you sharing your experience at GenScript and thank you for your time with the company. We acknowledge the concerns you raised around role variety, staffing levels, and management organization, and we take this feedback seriously as we strive to create a more supportive and engaging workplace for our teams.
1.0
Nov 19, 2025

Toxic environment. Don't come

Recommend
CEO approval
Business Outlook

Pros

Nothing good beside good people in logistic team.

Cons

Everything is a mess in this company. The management is extremely unprofessional, especially the mid-level FAS manager scientists.

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GenScript Response
7mo
Thank you for sharing your feedback. We understand that workplace experiences can differ and take concerns about management and the work environment seriously. Employee input is important to us as we continue working to improve communication, leadership, and the overall employee experience. We appreciate you taking the time to provide your perspective.
2.0
Mar 12, 2026

Scientist III

Recommend
CEO approval
Business Outlook

Pros

Good learning place and client facing job

Cons

No system and proper management

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Organized workflow between teams and good emphasis on communication and open discussion. Errors and mistakes are addressed from a problem solving perspective, not with blaming.

Cons

Workload can be unpredictable, although management tries to avoid production overtime whenever possible

1.0
Jul 29, 2025

Disappointing Experience – Don't Join

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only benefit is that it might serve as a stepping stone for new graduates looking to gain initial industry exposure before moving on to more structured and professional organizations.

Cons

Despite branding itself as a global company that values its people, the reality is quite different. The workplace is dominated by nepotism and questionable practices. If you don’t speak Chinese, you’ll likely be marginalized, regardless of your qualifications or performance. Leadership roles are often given to individuals close to senior management in China, even if they lack the necessary skills or English proficiency. There’s a serious disconnect between the leadership team and the realities of the U.S. market and customer needs.

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GenScript Response
11mo
Thank you for sharing your perspective. We’re sorry to hear your experience did not meet expectations. At GenScript, we are committed to fostering a fair, inclusive, and merit-based environment for all employees. We continue to review our leadership development, hiring practices, and communication processes to ensure every team member can thrive and contribute meaningfully, regardless of language or background.
1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing. You get paid on time.

Cons

Despite being here for almost two years, any feedback I made since I first joined has barely been implemented or improved on. They love waiting until someone makes a mistake before implementing changes. Not that the CAPAs they suggest really help. Most mistakes were already pointed out as high risk before the mistake was made. Still have issues half heartedly translating the system and documents used. When operator makes mistake due to translation issues or worse, lack of translations, middle management love blaming operator. Their favourite thing to say : "XX(non chinese local staff) can recognize at least 6 chinese characters, why can't you remember these 2 simple ones? Can't you see these 2 set of words are different? If you really can't tell just use Google translate." In summary: they love to blame you for your mistakes and suggest corrective actions that only create more work for already overworked staff. Even overheard the supervisor recently ask why can't locals just learn Chinese instead.

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GenScript Response
1mo
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We take all feedback on workplace interactions seriously, especially when it relates to communication and team dynamics. Our work environment places a strong emphasis on both accountability and consistency in execution, given the nature of our operations. While this can at times create a demanding environment, we hold ourselves to clear standards — not only in performance, but also in maintaining professional and respectful interactions across all levels of the organization. We continuously strive to improve our management practices and team culture, and feedback such as yours is important in helping us identify areas where we can do better. We also encourage employees to raise concerns through internal channels, where we are better positioned to understand context and address issues constructively.
4.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

I learned a lot from this experience. Good people and good team members.

Cons

Management can be unclear and sometimes rude.

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GenScript Response
5mo
Thank you for taking the time to share your experience and for your thoughtful feedback. We’re glad to hear that you found your time at GenScript to be a valuable learning experience and that you enjoyed working with your team and colleagues. We also appreciate your candid comments regarding management. We take feedback like this seriously and are continuously working to improve communication, leadership effectiveness, and the overall employee experience. We wish you continued success in your career and thank you again for being part of GenScript.
1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good coworker with great diversity

Cons

Bad management without foresight and not supportive

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GenScript Response
1mo
Thank you for sharing this. We’re glad to hear you’ve had positive experiences with your coworkers and the diversity of the team. We also take your feedback regarding management seriously and will reflect on it as we continue working to improve how we lead and support our employees.
5.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management, overall support in growth

Cons

Low chances of career growth, and stangnant salaries

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GenScript Response
6mo
Thank you for your review and outlining the pros you have experienced, as well as some of the areas we as an organization can address. We do look at areas to improve upon and have a detailed plan for growth opportunities this year. We will continue to evaluate how to improve and appreciate your honesty on those areas that we can further look into
2.0
Nov 11, 2025

Don’t

Recommend
CEO approval
Business Outlook

Pros

The people are amazing and they give snacks for free

Cons

Disorganized, management changes things on a whim with no regard for employees, language barrier, schedule is super inconsistent

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GenScript Response
7mo
Thank you for taking the time to share your feedback and for being part of GenScript. Employee feedback is important to us, and we are actively working with leadership to strengthen internal processes and ensure employee voices are heard. Thank you again for your honesty and for contributing to our team.
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