Does GenScript pay their employees well?

According to anonymously submitted Glassdoor reviews, GenScript employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at GenScript. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at GenScript?

57% of GenScript employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated GenScript 2.8 out of 5 for work life balance, 3.1 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at GenScript?

Lab Technician (17) , Biotechnologist (15) , Account Manager (11) , Technical Account Manager (11) , Sales Account Manager (10) , Sales (7) , Sales Manager (7) , Research Scientist (5) , Technical Account Manager (TAM) (5) , Laboratory Technician (4) , Product Manager (4) , Researcher (4) , Senior Technical Account Manager (4) , Inside Sales Manager (3) , Marketing Specialist (3)

What are the pros of working at GenScript according to real employee reviews?

"Most people at the company are friendly and well" ((in 18 reviews)); "Coworkers are friendly and responsive" ((in 17 reviews)); "Colleagues are friendly and more relaxed when there are less orders" ((in 17 reviews)); "Fast paced working environment." ((in 10 reviews)); "Genscript has been very accommodating for furthering education and having comprehensive training opportunities for employees." ((in 7 reviews))

What are the cons of working at GenScript according to real employee reviews?

"Bad Management and full of politics" ((in 18 reviews)); "1. Salaries are low." ((in 16 reviews)); "very low pay compared to the rest of the industry." ((in 14 reviews)); "2. Benefits for the size of this company are low." ((in 11 reviews)); "4) HR are best friends with Managers, so nothing remains confidential." ((in 6 reviews))

What are employees saying about GenScript layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about GenScript layoffs and their outlook for job security at GenScript in 2026.

What are the top reviewed GenScript locations?

Piscataway , Jersey City , Redmond , San Diego , New Brunswick , Edison , Newark , Parsippany , Hopewell , Pennington , New York , Madison , Raleigh , Houston , San Francisco , South San Francisco , Sunnyvale , Seattle , Philadelphia , Rockville , Boston , Watertown , China

GenScript reviews

3.3

57% would recommend to a friend

(49 total reviews)

Frank Zhang and Sherry Shao

54% approve of CEO

51% positive business outlook

Ratings by category

3.3

Career opportunities

3.1

Culture & values

3.0

Compensation and benefits

2.9

Diversity & inclusion

2.8

Work/Life balance

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

49 reviews

Reviews about "Management"

Return to all reviews

3.0

Apr 9, 2019

Dynamic and fast paced working environment witha few caveats

Tam

Recommend

CEO approval

Business Outlook

Pros

- Great learning experience and alternative career options especially for those coming from Research (postdocs, PhD students, Grad students) - Meal subsidies - Above average compensation and benefits - CEO is nice and friendly - Free parking space - Management is doing its best to accommodate concerns of staff - Business is growing and have lots of potential - Friendly and approachable HR staff

Cons

- Too much focus on KPI vis a vis Commission. Almost everyone is talking about KPI and their bonus ( or lack thereof) - Quite a culture struggle for non-Chinese - Expect to work beyond 8 hours without OT pay - Favoritism (some) - Medical Insurance provider is not good

GenScript Response

7y

I would like to thank you for your feedback, we are glad that you enjoyed most of your time here and sorry that we lose you. As you know we have a strong goal-driven culture and we treat KPI seriously, I have to say that there are room for improvement in KPI measurement, so that it better reflect the actual performance. we will continue improving as suggested, and wish you best luck too.

2.0

Mar 26, 2019

Over 90% of the employees (~20) that have left in the past 6-8months are non-Chinease.

Technical account manager

Recommend

CEO approval

Business Outlook

Pros

1) if you are looking to gain weight, their $3 per day lunch program is the best. 2) Take brisk walks with Managers if you want promotions.

Cons

1) Training sessions and workshops are below standard and very unprofessional. Can't understand the speakers most of the time. Always have technical issues with Skype business calls. 2) Kitchen during the lunch time is very hostile for non-Mandarin speakers. 3) Commission structure is always a moving target. As soon as the Management (in China) finds out you are making more commission they will change the rules to reduce the commission. Employees don't have a say, it is more like a Nazi ruling. 4) HR are best friends with Managers, so nothing remains confidential.

GenScript Response

7y

I would like to thank you for the detailed feedback, glad you liked our lunch program, and we hope you enjoyed the brisk walk too because that's what keeps us from gaining too much weight. We are sorry if language barrier is the main reason for you to leave. we are an international company, although we work with English we try not to be too strict at non-working space. I agree that communication with management is not always easy, which you will find same in your second job and so on, but direct communication should have been the best approach. Lastly, we think cultural unfitness is the top reason for people to leave companies, it has nothing to do with salaries, benefits or how smart people are, we wish you best luck.

5.0

Jun 1, 2017

Nice company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly environment, co-worker in the same department is very willing to help out when the situation demands it. Communications between management and team member have been increasing, and to great effect. Prone to promote within the company, as long as you are willing to work hard, and stuck to the same company.

Cons

Very stingy with vacation/holiday. As a provider for federal institutes, it should provide at least 5 days of sick time, we only get three, now two more days as personal days, which requires supervisor approval. No holidays between Jan to the end of May, and no veteran's day, or several other federal holidays. Total only 7 days of holiday time in the whole year.

GenScript Response

9y

Thank you for providing your comment. We do recognize the issues brought up by you and rest assured that the management is working on them.

Viewing 37 - 39 of 49 Reviews

Jobs at GenScript

Media Specialist, Biosciences

Bilingual (Chinese & English) IT Support Specialist

Full-time HR Operations/Admin Intern

GenScript

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Reviews about "Management"

Dynamic and fast paced working environment witha few caveats

Over 90% of the employees (~20) that have left in the past 6-8months are non-Chinease.

Nice company to work for

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