Does GenScript pay their employees well?

According to anonymously submitted Glassdoor reviews, GenScript employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at GenScript. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at GenScript?

59% of GenScript employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated GenScript 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at GenScript?

Lab Technician (16) , Biotechnologist (15) , Account Manager (11) , Technical Account Manager (11) , Sales Account Manager (10) , Sales (7) , Sales Manager (7) , Research Scientist (5) , Technical Account Manager (TAM) (5) , Laboratory Technician (4) , Product Manager (4) , Researcher (4) , Senior Technical Account Manager (4) , Inside Sales Manager (3) , Marketing Specialist (3)

What are the pros of working at GenScript according to real employee reviews?

"Most people at the company are friendly and well" ((in 19 reviews)); "Colleagues are friendly and more relaxed when there are less orders" ((in 18 reviews)); "Coworkers are friendly and responsive" ((in 16 reviews)); "Fast paced working environment." ((in 10 reviews)); "For American employees, working here provides a glimpse of Chinese culture." ((in 7 reviews))

What are the cons of working at GenScript according to real employee reviews?

"1. Salaries are low." ((in 18 reviews)); "bad management" ((in 17 reviews)); "very low pay compared to the rest of the industry." ((in 13 reviews)); "2. Benefits for the size of this company are low." ((in 10 reviews)); "4) HR are best friends with Managers, so nothing remains confidential." ((in 5 reviews))

What are employees saying about GenScript layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about GenScript layoffs and their outlook for job security at GenScript in 2026.

What are the top reviewed GenScript locations?

Piscataway , Jersey City , Redmond , San Diego , New Brunswick , Edison , Newark , Parsippany , Hopewell , Pennington , New York , Madison , Raleigh , Houston , San Francisco , South San Francisco , Sunnyvale , Seattle , Philadelphia , Rockville , Boston , Watertown , China

GenScript reviews

3.3

59% would recommend to a friend

(269 total reviews)

Frank Zhang and Sherry Shao

57% approve of CEO

53% positive business outlook

Ratings by category

3.3

Career opportunities

3.1

Culture & values

3.0

Diversity & inclusion

3.0

Compensation and benefits

2.9

Work/Life balance

2.9

Senior management

GenScript has an employee rating of 3.3 out of 5 stars, based on 269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GenScript employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

269 reviews

3.0

Oct 22, 2025

Limited Strategy and Support

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice coworkers that supports you.

Cons

Lack of sales strategy for products, the boss takes all credit.

GenScript Response

6mo

Thank you for your honest feedback and sharing your experiences. It is great to hear that you have nice coworkers and feel supported. We are always designing new strategies and trainings focusing on specific areas, such as leadership development, sales, technical, and soft skills training and will continue to focus on those areas. We hope this will address some of these concerns you shared as it will allow us to continue to grow as an organization and develop our supervisors. These efforts are part of our broader commitment to creating a more sustainable and inclusive work environment.

2.0

Oct 3, 2025

Disappointing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Health Insurance is somewhat ok if you choose the highest option. Free lunch options though limited. Cafeteria is decent and free snacks are available. Salary is paid on time. (Yes this is a pro because I can't even think about other pros). On average the colleagues are nice.

Cons

Extremely chaotic and toxic Chinese company culture even if you encountered a good boss of your department because they are under the pressure of their bosses. Essential jobs are distributed to Chinese Expats. Extremely high turnover rate due to high stress and most hirings are contract roles. The high stress environment will affect you eventually.

GenScript Response

6mo

Thank you for sharing your feedback. While we’re pleased you found value in certain benefits and colleague relationships, we take your concerns regarding workplace stress, organizational challenges, and global-local balance seriously. As a global company, we continue working to improve communication, empower U.S.-based teams, and create a more supportive work environment. We appreciate your input and wish you the best moving forward.

2.0

Oct 2, 2025

Intro gig to biotech, but proceed with caution!

Sales manager

Recommend

CEO approval

Business Outlook

Pros

-Great gig for fresh graduate to get into biotech sales -Ultra-fast-paced opportunity to get into service provider side of life science, instead of commodity business, gets you in the door with innovators

Cons

-Heavy influence on chinese way of doing things with many temporary visas given out to chinese nationals -Blatant ignorance of compliance and western laws, premeditated exclusion/discrimination if you're not chinese here. -Revolving door of staff in and out very often, median time here <1 yr

GenScript Response

6mo

Thank you for sharing your experience. We’re sorry to hear that your overall experience during your tenure was not positive. We’re glad to know that your time in the organization provided an opportunity to transition into a sales role. We take feedback seriously and will review your concerns internally as we continue to improve. Thank you again for sharing your perspective.

Viewing 43 - 45 of 269 Reviews

Jobs at GenScript

Media Specialist, Biosciences

Media Specialist, Biosciences

Lab Technician - Night Shift

GenScript

GenScript reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Limited Strategy and Support

Disappointing

Intro gig to biotech, but proceed with caution!

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