Does GenScript pay their employees well?

According to anonymously submitted Glassdoor reviews, GenScript employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at GenScript. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at GenScript?

59% of GenScript employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated GenScript 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at GenScript?

Lab Technician (16) , Biotechnologist (15) , Account Manager (11) , Technical Account Manager (11) , Sales Account Manager (10) , Sales (7) , Sales Manager (7) , Research Scientist (5) , Technical Account Manager (TAM) (5) , Laboratory Technician (4) , Product Manager (4) , Researcher (4) , Senior Technical Account Manager (4) , Inside Sales Manager (3) , Marketing Specialist (3)

What are the pros of working at GenScript according to real employee reviews?

"Colleagues are friendly and more relaxed when there are less orders" ((in 18 reviews)); "Most people at the company are friendly and well" ((in 17 reviews)); "Coworkers are friendly and responsive" ((in 15 reviews)); "Fast paced working environment." ((in 10 reviews)); "For American employees, working here provides a glimpse of Chinese culture." ((in 8 reviews))

What are the cons of working at GenScript according to real employee reviews?

"1. Salaries are low." ((in 19 reviews)); "Bad Management and full of politics" ((in 18 reviews)); "very low pay compared to the rest of the industry." ((in 14 reviews)); "2. Benefits for the size of this company are low." ((in 10 reviews)); "incompetent leadership and management" ((in 6 reviews))

What are employees saying about GenScript layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about GenScript layoffs and their outlook for job security at GenScript in 2026.

What are the top reviewed GenScript locations?

Piscataway , Jersey City , Redmond , San Diego , New Brunswick , Edison , Newark , Parsippany , Hopewell , Pennington , New York , Madison , Raleigh , Houston , San Francisco , South San Francisco , Sunnyvale , Seattle , Philadelphia , Rockville , Boston , Watertown , China

GenScript reviews

3.3

59% would recommend to a friend

(269 total reviews)

Frank Zhang and Sherry Shao

57% approve of CEO

53% positive business outlook

Ratings by demographic groups

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GenScript has an employee rating of 3.3 out of 5 stars, based on 269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GenScript employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

269 reviews

3.0

Apr 9, 2019

Dynamic and fast paced working environment witha few caveats

Tam

Recommend

CEO approval

Business Outlook

Pros

- Great learning experience and alternative career options especially for those coming from Research (postdocs, PhD students, Grad students) - Meal subsidies - Above average compensation and benefits - CEO is nice and friendly - Free parking space - Management is doing its best to accommodate concerns of staff - Business is growing and have lots of potential - Friendly and approachable HR staff

Cons

- Too much focus on KPI vis a vis Commission. Almost everyone is talking about KPI and their bonus ( or lack thereof) - Quite a culture struggle for non-Chinese - Expect to work beyond 8 hours without OT pay - Favoritism (some) - Medical Insurance provider is not good

GenScript Response

7y

I would like to thank you for your feedback, we are glad that you enjoyed most of your time here and sorry that we lose you. As you know we have a strong goal-driven culture and we treat KPI seriously, I have to say that there are room for improvement in KPI measurement, so that it better reflect the actual performance. we will continue improving as suggested, and wish you best luck too.

5.0

Aug 5, 2017

Growing company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growing company with great potentials and lots of opportunities to learn

Cons

Growing pains, i.e. less experienced managers

GenScript Response

8y

thank you for the comment, inexperienced managers are perhaps the NO1 issue for this company because we grow too fast, the top management is realizing the issue and have been treating this issue as his top priority

5.0

Aug 30, 2016

Ever improving company - worked there for 7 years now

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

*Fast growing company (>20% annual sales increase in the past consecutive 7 years) *The management team push themselves harder than they push employees. They take employees' suggestions into consideration and had made great improvements since my joining 7 years ago (e.g., salary, bonus, insurance, suitable personal development opportunities for proactive hardworking talented employees). *The company provides fresh biology graduates opportunities to enter into industrial field. *A good place for experienced biology postdocs who need a stable job to support the family, and still make good use of their scientific assets in the work. *Nice, warm, helpful co-workers

Cons

Communication between management and employee could be further improved.

GenScript Response

9y

thanks for the comment, I agree with you that Communication between top management and employee could be improved, I am personally working on that

Viewing 82 - 84 of 269 Reviews

Jobs at GenScript

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Media Specialist, Biosciences

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Dynamic and fast paced working environment witha few caveats

Growing company

Ever improving company - worked there for 7 years now

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