GenScript reviews

3.3

59% would recommend to a friend

(269 total reviews)

Frank Zhang and Sherry Shao

57% approve of CEO

53% positive business outlook

GenScript has an employee rating of 3.3 out of 5 stars, based on 269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GenScript employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

269 reviews
4.0
Mar 26, 2026

Fast paced

Recommend
CEO approval
Business Outlook

Pros

I've worked here for a few months now (and in life sciences for a long time) and I've been pleasantly impressed. Compared to many large US corporations they are very fast moving in terms of executing ideas, products and pivoting strategy. Compared to many EU corporations they are flexible, the culture is much more driven towards hard work and success and we're missing all those layers of bureaucracy that poor performers and middling managers often hide behind. I've never worked for any company where everyone is so very polite, helpful and so direct at the same time and I can see why some people would struggle with such a culture. If you're prepared to work hard and execute your ideas, you often have the freedom to do so here. I'm not a Mandarin speaker, but I've had no issues with the onboarding process (other than usual IT ones and they were super happy to help, in fact I do need to mention just how incredibly helpful their IT is consistently!)

Cons

That level of directness will be difficult for many people, you are expected to execute, take responsibility and show results. If you do not, the fast moving organization will also move fast to remove you. I feel some people will struggle with such pressure and others will thrive on it. However, if you're someone who wants to get things done and is happy to be challenged, you'll get on well here.

avatar
GenScript Response
2mo
Thank you for your review and honesty. As we are a growing company, we are more fast-paced, but do hope that employees feel the same as you in that they are given the freedom to execute their ideas.
3.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers, good training for new hires, and opportunities to learn a wide range of biotech workflows.

Cons

Workload can spike during busy seasons, and cross-team communication can be inconsistent.

avatar
GenScript Response
6mo
Thank you for sharing your feedback. We recognize that experiences can vary, and we take employee concerns seriously. As an organization, we are continually working to improve communication and the overall workplace experience. We appreciate your contributions and wish you success in your future endeavors.
3.0
Oct 22, 2025

Limited Strategy and Support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers that supports you.

Cons

Lack of sales strategy for products, the boss takes all credit.

avatar
GenScript Response
6mo
Thank you for your honest feedback and sharing your experiences. It is great to hear that you have nice coworkers and feel supported. We are always designing new strategies and trainings focusing on specific areas, such as leadership development, sales, technical, and soft skills training and will continue to focus on those areas. We hope this will address some of these concerns you shared as it will allow us to continue to grow as an organization and develop our supervisors. These efforts are part of our broader commitment to creating a more sustainable and inclusive work environment.
Viewing 232 - 234 of 269 Reviews

Glassdoor has 304 GenScript reviews submitted anonymously by GenScript employees. Read employee reviews and ratings on Glassdoor to decide if GenScript is right for you.