GenScript reviews about "training"

53% positive business outlook

Reviews by job title

32 reviews
5.0
Jul 7, 2022
Recommend
CEO approval
Business Outlook

Pros

excellent training good management team

Cons

sales goal is high and the company is asking for aggressive growth

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GenScript Response
3y
Thank you for sharing your feedback and good to hear about the training and management.
5.0
Sep 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Organized training system, fast pace, high efficiency, develop opportunity

Cons

fast pace, some time work over time

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GenScript Response
3y
It is great to hear the many pros you have shared and we as a management team will continue to improve on areas that will allow staff to become even further satisfied.
5.0
Mar 13, 2022

Good to work

Recommend
CEO approval
Business Outlook

Pros

Comprehensive internal training and good working culture

Cons

Heavy workloads, packed working hours.

3.0
Mar 23, 2022

Low pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good training experience. Great coworkers

Cons

Pay very low for industry. Limited benefits. Low investment in employee career development

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GenScript Response
3y
Thanks for sharing this valuable feedback. We do have a career track in place as we encourage a promote from within culture and will work with managers/employees to invest on internal development. Also, the company is conducting a market analysis in order to benchmark itself amongst industry standard on pay/benefits.
1.0
Jun 10, 2022
Recommend
CEO approval
Business Outlook

Pros

The other UK TAMs are great.

Cons

Sales role, not technical role, Unprofessional management, Unprofessional HR team, Expected to work all hours, Inadequate training, No flexibility, No support, Untrustworthy managers, Tested at every given opportunity, Unrealistic KPIs that are held over your head, Conversations not kept confidential, Naming and shaming emails circulated

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GenScript Response
6mo
Thank you for taking the time to share your perspective. We recognize that your experience in 2022 did not reflect the standards we strive for, and we sincerely regret that. Since then, we have made significant improvements, including a new HR team, enhanced training programs, and the implementation of an Applicant Tracking System to ensure a more transparent and respectful process. Your feedback has helped guide these changes. If you have additional suggestions or concerns, please feel free to reach out to us at HR.EU@genscript.com. We hope that if you engage with us again in the future, you will experience these improvements firsthand.
1.0
Aug 31, 2022

Toxic Workplace

Recommend
CEO approval
Business Outlook

Pros

Decent benefits, okay base salary for entry level sales people.

Cons

The worst employer I've ever had. Many red flags but wanted to break into the industry. This review is for their Catalog Products Business Units (CPBU). Training was non existent. 1 week of technical training where the product managers rolled their eyes because you weren't at their technical level. Limited knowledge on their internal ERP system so difficult to navigate. Laughable sales training; my territory overview was a half page Microsoft word sheet on accounts they sold to our visited previously. Leads were minimal. A manager who rarely travelled and the extent of her sales coaching was how I started an email ( hi vs hey vs hello). Inferior products. Since I had limited leads and previous account history, I did a lot of cold calling and walking hallways. Found many leads, only for it not to be under catalog products. Would have to refer them to my counterparts that provided custom solutions (RSBU). Lot's of sales conversions for them, but when asked if they could get me in front of other customers from some of our catalog products, they'd ignore me. So more competition and no team work or assistance in cross selling. Unrealistic goals. Mid year, they increased quota by almost double because they were launching a new (incomplete) product. Couldn't even sell the product but still affected our numbers. An obvious favoritism to Chinese colleagues. During sales meetings, Chinese counterparts would get invited to things, where non chinese (korean, american, ect) would be on their own. Late night calls discussing business on Chinese time zone, with criticism on why our numbers were so low. They would straight insult us on the call and call us lazy.

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GenScript Response
3y
Thank you for your honest and insightful feedback. I apologize on behalf of the company for the negative environment you experienced and we will looks at this as a way to change the culture, improve the training, listen to our staff, and make necessary changes so that employees can have a positive experience. Thank you for the time you put in and for this well received feedback.
5.0
Feb 2, 2023
Recommend
CEO approval
Business Outlook

Pros

good training and competitive compensation

Cons

lots of responsibilities and a little unorganized

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GenScript Response
3y
Thank you for sharing and we take all feedback seriously in order to make changes to further improve so that we can showcase an very organized workplace within all aspects and responsibilities
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