Does GenScript pay their employees well?

According to anonymously submitted Glassdoor reviews, GenScript employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at GenScript. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at GenScript?

59% of GenScript employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated GenScript 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at GenScript?

Lab Technician (16) , Biotechnologist (15) , Account Manager (11) , Technical Account Manager (11) , Sales Account Manager (10) , Sales (7) , Sales Manager (7) , Research Scientist (5) , Technical Account Manager (TAM) (5) , Laboratory Technician (4) , Product Manager (4) , Researcher (4) , Senior Technical Account Manager (4) , Inside Sales Manager (3) , Marketing Specialist (3)

What are the pros of working at GenScript according to real employee reviews?

"Most people at the company are friendly and well" ((in 19 reviews)); "Colleagues are friendly and more relaxed when there are less orders" ((in 17 reviews)); "Coworkers are friendly and responsive" ((in 16 reviews)); "Good team and working environment" ((in 11 reviews)); "For American employees, working here provides a glimpse of Chinese culture." ((in 8 reviews))

What are the cons of working at GenScript according to real employee reviews?

"bad management" ((in 17 reviews)); "1. Salaries are low." ((in 16 reviews)); "very low pay compared to the rest of the industry." ((in 14 reviews)); "2. Benefits for the size of this company are low." ((in 12 reviews)); "4) HR are best friends with Managers, so nothing remains confidential." ((in 5 reviews))

What are employees saying about GenScript layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about GenScript layoffs and their outlook for job security at GenScript in 2026.

What are the top reviewed GenScript locations?

Piscataway , Jersey City , Redmond , San Diego , New Brunswick , Edison , Newark , Parsippany , Hopewell , Pennington , New York , Madison , Raleigh , Houston , San Francisco , South San Francisco , Sunnyvale , Seattle , Philadelphia , Rockville , Boston , Watertown , China

GenScript "workload" Reviews

1.0

Jun 29, 2024

Avoid

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing that I can think of

Cons

The work environment is extremely toxic, with poor communication among colleagues and incompetent leadership. Constantly short-staffed, and management only temporarily dispatches support from the China office. It seems they are not planning layoffs but instead are pushing employees to leave by assigning unreasonable workloads.

3.0

Jul 11, 2020

A fast growing Biotech with more benefits needed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A very fast growing company, a lot opportunities within company. Chinese is a plus

Cons

Workload is sometimes overwhelming, night conference is sometimes needed between different countries. Benefits and salaries need to be more competitive and attractive

5.0

Mar 13, 2022

Good to work

Technical account manager

Recommend

CEO approval

Business Outlook

Pros

Comprehensive internal training and good working culture

Cons

Heavy workloads, packed working hours.

3.0

Feb 26, 2024

IT

Sr. it specialist

Recommend

CEO approval

Business Outlook

Pros

Work category, admin, Microsoft, IT Assert management

Cons

Too much workload, life work imbalance.

3.0

Apr 6, 2024

Good starting job

Qc specialist

Recommend

CEO approval

Business Outlook

Pros

Medical benefits are very good, pay is decent, colleagues are friendly, great teamwork, workload generally manageable.

Cons

Lack of growth opportunities, rigid management. Not the best environment for local colleagues. Performance reviews only there to make things unnecessarily competitive, measuring only hard skills and raw output metrics, not teamwork and communcation skills. Info sharing meetings given completely in Chinese, causing those weaker in Mandarin to miss out on useful knowledge.

3.0

Oct 17, 2022

Learning experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good place to start your career with low entry level.

Cons

High workload with many operational & administrative tasks

GenScript Response

3y

Thank you for providing your honest comments. This is something we admit can be better managed to make people's time more efficient and will spend time to improve this so that others do not experience the same feeling

1.0

Mar 4, 2024

Run if you have other choices

Technical account manager (tam)

Recommend

CEO approval

Business Outlook

Pros

Health insurance is decent . Snack at work. Coworkers are friendly - at least when the boss does not tell them to be otherwise

Cons

Typical Chinese company - long hours, heavy workload, endless night meetings, low pay, rampant discrimination against women particularly new moms. If you take more than minimal leave or vacation , you’re frowned upon. Company leadership will also find all sorts of excuses to kick people out to avoid paying the severance, no matter how long they have been working for the company.

GenScript Response

2y

Thank you for providing your feedbacks and we are sorry to hear about your negative experiences. We strive to create a positive work environment for all employees as flexible work hours are provided for certain positions to support employee's work-life balance. We do provide adequate severance packages for employees in unforeseen situations including but not limited to business reorg. Additionally, we maintain a well-established FMLA leave practice to ensure our employee's best interest and we encourage you to reach out to DL-GS-OU-HR-US@genscript.com specifically to discuss about your concerns. We are always open for communication to ensure a positive experience for all employees.

3.0

Oct 19, 2024

5/10

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

colleagues are friendly and helpful

Cons

long working hours and huge workload

2.0

Sep 21, 2021

Poor structure

Sales

Recommend

CEO approval

Business Outlook

Pros

The comfort zone for people who feels uncomfortable speaking English.

Cons

- Incompetent leaders with many years of experiences but can't think logically and no insights on the market - Executing lots of plans that do not contribute to getting sales revenue - Low pay but immense workload - Poor communication from HR - High turnover (which is understandable)

1.0

May 13, 2023

Overall bad/toxic environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hard-working employees; Good benefits and some perks.

Cons

Low pay; Lots of micromanaging and ridiculous workloads; No work-life balance; No growth opportunities; Suffocated working environment; Leadership is incompetent and toxic; English is rarely used at this company, people prefer to speak Mandarin.

GenScript Response

3y

Thank you for sharing your honest feedback. This is helpful for us to address and improve so that others do not experience this. We will utilize some of our internal/external resources to work towards removing some of these challenges you experienced as we always strive to seek improvement and more engaged workforce.

GenScript

GenScript reviews about "workload"

Company ratings over time

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Avoid

A fast growing Biotech with more benefits needed

Good to work

IT

Good starting job

Learning experience

Run if you have other choices

5/10

Poor structure

Overall bad/toxic environment

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