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General Assembly

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General Assembly reviews

3.5

34% would recommend to a friend

(624 total reviews)

Daniele Grassi

43% approve of CEO

25% positive business outlook

General Assembly has an employee rating of 3.5 out of 5 stars, based on 624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The General Assembly employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

624 reviews
2.0
Mar 16, 2018

Just don't do it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good health care Nice, smart coworkers Free classes

Cons

No career growth, especially at local levels - and to make matters worse management who doesn't care. At least pretend there is room for career advancement. Poor managers who aren't trained to develop their team but instead simply add more and more tasks onto high performer's plates. Low pay. Bonuses are negotiated as part of the salaries yet haven't been given out in 2+ years to employees. Transfers are considered 'promotions' yet titles and salaries remain the same. Metrics are unrealistic and lead to low team morale. Poor management. Here's an example: management emailed the company saying everyone HAD to write a review on a Course Report, and they'd be keeping track to make sure everyone did. Since GA owns part of Course Report, this is unethical and an immature way of handling negative reviews. This is just one example of what the management team is like. Low outcomes rates for students makes it feel like you're tricking people into spending a large amount of $ with no guaranteed pay off. GA has helped a lot of people, but it's also not helped a lot of people. Own up to that. The fact that this company values revenue over its people is so apparent. Instructors are hired, and then opps - didn't fill the class, and let go without clear messaging. They just don't show up one day and no one knows what happened. The same with employees - if ones position is no longer needed, they're just gone, and you're constantly left wondering' does this person still work here?' when you're trying to find them on slack. Excessive reliability on email acquisition as the only marketing channel. People constantly tell you how annoying the amount of emails they receive is. It's embarrassing.

1.0
Aug 12, 2019

Just say no

Recommend
CEO approval
Business Outlook

Pros

- Very cool chalk drawings - Excellent branding - GA looks like and talks like a super cool company - Good network of other tech professionals - if you "survive" your cohort, you have a good network of other new tech professionals.

Cons

- Terrible engagement and morale - Every single employee I know there is looking for a different job. When people are hired out, everyone tells them how lucky they are to leave. Unless you were a founder, no one expects you to stay for more than a year. - No work life balance - You are encouraged to do work before onboarding (technically this is illegal) and asked to do professional development on the weekends. The full time staff is miserable and the pressure trickles down. Most teachers are contractors. - No growth, no 401K match - For almost all positions, there's no career route. This isn't surprising, since it's a startup. No one expects you to stay for long.

1.0
Aug 5, 2021
Recommend
CEO approval
Business Outlook

Pros

There is a good culture with teammates, wfh, you get a nice anniversary gift...

Cons

While the company as a whole seems to be a sinking ship I would absolutely RUN if you're looking to work in the admissions department. When I started, and even the first six-eight months into covid, I loved this job. I loved the department, I loved my team, I loved my students. The management in the admissions department has ruined the culture and made the job a nightmare. If you enjoy being micromanaged, waiting hours for terrible leads, having a PIP mentioned every conversation with your manager this is the job for you. Otherwise, RUN. Half the department (if not more) has left in 2021. People are leaving for great jobs at tech companies that will treat them like adults and pay them fairly. Some people are leaving with nothing lined up because their mental health is in such poor shape. Is leadership not looking at retention numbers in this department? Is nothing ever going to be done about the top down toxic culture?

Viewing 4 - 6 of 624 Reviews

Glassdoor has 904 General Assembly reviews submitted anonymously by General Assembly employees. Read employee reviews and ratings on Glassdoor to decide if General Assembly is right for you.