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General Pants Group

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General Pants Group reviews

3.0

38% would recommend to a friend

(172 total reviews)

22% positive business outlook

General Pants Group has an employee rating of 3.0 out of 5 stars, based on 172 company reviews on Glassdoor which indicates that most employees have an average working experience there. The General Pants Group employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

172 reviews
2.0
Feb 4, 2017

Slightly Disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Worked at the Melbourne Central GP, Great fast-paced environment with friendly team.

Cons

The management was very disorganized with very little concern for employees.

2.0
Dec 14, 2016

Casual

Recommend
CEO approval
Business Outlook

Pros

Decent discount, learn a lot of sales skill, cool people to work with, good locations, not much to say about pros really

Cons

Very stressful working environment, have to stay back for " lectures" from the manager after every shift ended. Only get the worst hours of the day, only give you 3 hours shift a day which is not enough to even pay for my train ticket and lunch, no break for shift thats less than 4 hrs, constantly being told to push sales and work harder and quicker! Always expect stuffs to work outside of shift without pay. Manager is unwilling to accommodate employees' available time frame. Not being appreciated even you meet the sales target. Roster is not out until the very last minute, not very organized at all. Very disappointed.

1.0
Jun 6, 2019

Don’t do it to yourself!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not many pros... Staff discount was 30% if you had worked there for 3 or less years. 40% for 3-4 years and 50% for 5 or more years However, you would often get 50 - 70% off the crap in-house product (Ksubi, Insight, Subtitled, Arvust etc.)

Cons

Where do I begin... for starters the company has completely lost touch of right and wrong. Head Office - has to be the most unorganized and unprofessional bunch of people I have ever come across. Communication between HO and stores was appalling, but they would be the first to critique everyone else on exactly this. Always having parties at HO and not actually focusing on fixing issues in the company (I.e. bring your dog to work days and Snapchat/Instagram it to everyone). Training - Absolutely non-existent. Whether you are a casual or manager. It was sink or swim, and you were provided with very little tools to succeed. On top of this you were expected to hit completely unfair and unrealistic goals! Progression - Again, don’t even think about it! You will be in the same position for 5+ years. EVEN if a role becomes available they will advertise for it (no one will apply, because no one wants to work for GP anymore) and then finally of months looking for someone they will finally decide on someone internally who was already basically doing this role. No extra money, no praise and definitely no thanks! Product - Oh god, where do I begin. Remember when GP was cool? Yeah so do I... the buying team need to be SACKED! Horrible buying for the last few years. Always stocking in-house brands (which no one likes except for Ksubi). Everything is so overpriced and the quality is terrible. They call themselves “trend setters”, I think not! More like trend followers... 12 months late. Unrealistic targets - Stores are slapped with completely unrealistic targets (which maybe they did use to make years ago) but I’m sorry GP your stores make no money anymore. Lower your expectations and let’s the teams actually breathe without having upper management questioning you on why the store isn’t making enough money and the conversion is so low! KPIs - Conversion Rate!! Yuck. Every GP door has a people counter, like Nike and some other retailers... however GP has managed to use this as a tool to tell team members they aren’t making enough more or that they need to push harder (I.e. A store will make budget for the week, but you as a manager will get grilled and told you’re not doing a good job because it’s in a “negative swing” - which basically means there was many more people counted through the doors and the money you made, even if more than LY, still wasn’t good enough). Like seriously!? Learn how to celebrate a bloody win! After all, the stores barely hit budget anymore. Bad leaders - Area Sales Managers are a joke. Whether it be NSW, QLD, VIC, WA or SA, they are all so terrible. None of them are professional and can barely handle a difficult situation. They spend most of their time on the phone chatting to one another and utterly rude to the teams. Telling the staff on the shop floor to work harder and make more money... how about you guys DO YOUR JOB and train these poor team members! Lead by example and be an inspiration to the managers and teams. Unfortunately they got rid of the last good area sales managers in the last few years... such a shame! And finally.... Large Lay-offs - The company recently made some pretty major lay-offs, from team members in head office, to area sales managers & VMs. The main reason is because they needed to save money because the poor performance of the company! Be very very careful in perusing a career with GP - the company has been failing for years now and will continue to do so because there has been absolutely no significant changes made in the last few years. I would avoid this place at all costs or you might end up seeing your job cut too

Viewing 7 - 9 of 172 Reviews

Glassdoor has 210 General Pants Group reviews submitted anonymously by General Pants Group employees. Read employee reviews and ratings on Glassdoor to decide if General Pants Group is right for you.