Does Genesis Healthcare pay their employees well?

According to anonymously submitted Glassdoor reviews, Genesis Healthcare employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Genesis Healthcare. This rating has been stable over the past 12 months.

How satisfied are employees working at Genesis Healthcare?

37% of Genesis Healthcare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Genesis Healthcare 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Genesis Healthcare?

Certified Nursing Assistant CNA (180) , Registered Nurse (123) , Occupational Therapist (115) , Physical Therapist (96) , Licensed Practical Nurse (LPN) (66) , Speech Language Pathologist (51) , Director of Rehabilitation (47) , Licensed Practical Nurse (45) , PTA (42) , CNA (37) , SLP (28) , Rehab Office Coordinator (27) , Certified Occupational Therapy Assistant (24) , Dietary Aide (23) , Physical Therapist Assistant (23)

What are the pros of working at Genesis Healthcare according to real employee reviews?

"Great environment and coworkers." ((in 99 reviews)); "The people you work with are mostly great and helpful to the best of their abilities." ((in 77 reviews)); "Working with residents and great staff" ((in 74 reviews)); "Flexible hours and easy for relocation" ((in 33 reviews)); "Decent pay and benefits, flexible schedule for the most part" ((in 29 reviews))

What are the cons of working at Genesis Healthcare according to real employee reviews?

"Poor management and very" ((in 163 reviews)); "Low pay and rarely have pay raises" ((in 126 reviews)); "Terrible and expensive benefits" ((in 83 reviews)); "Upper management was horrible then and seems to still be horrible now." ((in 45 reviews)); "Very difficult to take time off due to my personal employment and the role I played." ((in 33 reviews))

What are employees saying about Genesis Healthcare layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Genesis Healthcare layoffs and their outlook for job security at Genesis Healthcare in 2026.

What are the top reviewed Genesis Healthcare locations?

Kennett Square , Philadelphia , Albuquerque , Baltimore , Huntington , Tampa , Colorado Springs , Manchester , Boston , Concord , Towson , Los Angeles , Charleston , Seattle , Keene , Chicago , Louisville , Hurricane , Parkersburg , Zanesville , Davenport , Warwick , Pittsburgh , Andover , Atlanta , Denver , Kennet Sq , Voorhees , Fredericksburg , Las Cruces

Genesis Healthcare reviews

2.8

37% would recommend to a friend

(2,195 total reviews)

David Harrington

40% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,195 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Genesis Healthcare has an employee rating of 2.8 out of 5 stars, based on 2,195 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Genesis Healthcare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

2K reviews

1.0

May 24, 2019

Toxic Culture

Customer service analyst

Recommend

CEO approval

Business Outlook

Pros

Location. Not that you have time to go out on lunch, but if you wanted to do a happy hour the location is great.

Cons

If you don't have any desire to succeed ever and you simply want to show up - get paid and go home. This job is for you. Teammates are overall great people but have some habits that need to be fixed - such as an unwillingness to research for answers, learn new software and transfer calls in the que. But honestly - this place crushes your very soul so I can't really blame them for not giving an ounce of effort. Management is down right awful. Not enough room here to elaborate on that. There are a few shiny gems who I have been extremely lucky to have in my management structure. But two of the managers are just terrible. I started to find some respect for one of them, but the other one is a complete waste of space. COMPLETE, waste of space. When I started I got a prorated one percent raise...thanks. Then nothing for the remainder of my unfortunate sentence. It feels like the company basically buys discounted software that no one has any desire to learn how to support from a server side and FREQUENTLY updates said software without testing - crashing and burning that system and then expects support to sort out the mess while they throw their hands in the air as if everything had ran smoothly when they pretended to watch the youtube demo. To me it would appear they’ve reached such a point of financial ruin that they've laid off so many employees they can't afford to let anymore go, so now they're tossing anything out the window that has high licensing fees in an attempt to use free or cheap software and then acts shocked that tons of features either no longer exist or costs extra. All the end users are at their wits end with this mess as well. They are forced to have 85-90% productivity percentages, using poor applications, on shoddy networks, and have to call in to a support line that has less than half the manning it once did 4 years ago. Call times on a normal day can average as high as 40 minutes. When the world is on fire the time gets so high it turns to stars because the system literally cant display minutes in triple digits.

Genesis Healthcare Response

7y

We thank you for your feedback. To report issues of concern, please contact our Genesis Reach Out Line at 1-800-893-2094. This confidential line is available 24 hours a day, 7 days a week. Concerns are investigated and addressed by our compliance department.

1.0

Dec 18, 2018

Their centers their staff are disposable.

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

There is not many that I can think of at the moment. I get a paycheck when they say I will.

Cons

Freezes on all raises for 4 years now, no autonomy in any building. Corporate will come in and make decisions without consulting any of the staff that actually work there. They make people work in small confined areas, sometimes 2 to a small office all for the sake of revenue. The staff is disposable to them. Money is priority with no concern for morale. Our CNAs make barely more than minimum wage. Hard to hold onto nursing staff because every other company pays them more. They have removed the educator position from all the buildings and attempt to train online. This leads to uneducated staff, and no hands on training. Short staffed, lack of equipment because of budget constraints. The corporate entity has become shady and untrustworthy. We are all just chess pieces in the race to make more money, show profit and receive the big bonuses they all get. In the end of the residents that suffer.

1.0

Aug 15, 2018

There is no grass....

Is analyst

Recommend

CEO approval

Business Outlook

Pros

I worked with some pretty awesome team of people who tried to make a place better. The occasional employee appreciation party. Work from home opportunities.

Cons

Do you have a year to go over them all? Terrible benefits that get expensive really quick. And I mean, terrible high deductible/ no copay plans to start. Limited time off. Software that was purchased off a clearance rack and put into use without testing. Raises? What raises?!? Cost of living adjustment? Are you mad?!? Bonuses???? You must be this high to ride the ride. Of course, there's the ever increasing tidal wave of bad decisions from upper management to bring on tanking companies that, SPOILER ALERT, still continue to tank and bring the company down. Been "restructuring" for years now.... it's means layoffs, layoffs, layoffs.

Viewing 61 - 63 of 2,195 Reviews

Jobs at Genesis Healthcare

Physical Therapist Assistant (PTA)

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