Genesis Healthcare reviews

2.8

37% would recommend to a friend

(2,195 total reviews)

David Harrington

40% approve of CEO

35% positive business outlook

Genesis Healthcare has an employee rating of 2.8 out of 5 stars, based on 2,195 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Genesis Healthcare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Dec 15, 2017
Recommend
CEO approval
Business Outlook

Pros

If you're lucky enough to have a great team at your facility - it makes coming to work worth it! Patients/Residents teach you new worlds of compassion and understanding you didn't know you had. Frequent In-Services for direct care staff & nurses. Hard working Safety & Maintenance manager. Most staff is genuinely concerned about the patient/family more than any other responsibilities or duties tasked to them. Moderately generous employee benefits (e.g. birthdays, all-staff meetings, employee of the month). Smaller facilities have all staff get a chance to inter-mingle with other departments they would never interact with in a bigger facility. Tuition assistant Program is available as well as the Employee Assistance Program/Foundation.

Cons

Benefits are a joke, would be better off using state provided insurance. Mid-level management is either inadequately trained for their job or content with doing the bare minimum required. Corporate is extraordinarily out of touch with their facilities & the staff that keeps them running. Annual wage increase taken away from employees with a sad excuse as to why, it's insulting. Staff are aware of YTD losses in the company nationally. CED/Admins are dangerously close to or under the requirement of being competent. Staff is not paid correctly to reflect their time worked, OT/Double OT, referral Bonus, training, or special assignments. Staff is paid pennies & asked to go above & beyond in an impossible amount of time. Genesis policies are not enforced consistently or at all; both nepotism & favoritism take place whether management will admit it or not. Corp AP is painfully behind in actually cutting checks for their bills, it trickles down to the center. The center has to deal with angry Med Directors, Patient/Family, Vendors, & Medical Equipment companies waiting for payments from half a year ago or more. Not enough nurses are trained on how to admits thoroughly backing up unit supervisors that are left to do them on their own often going over their scheduled time to correct mistakes by the DON who should be expert in this action. The facility itself needs a major face lift but Genesis purse strings are double knotted tight. Corp meetings can often be too informal or in rare instances unprofessional. Facility management has inappropriate relationships with patients family/family friends + airs it out to other management. Unsafe discharges and last minute patient arrangements are the norm. Staff morale is often very low; work injuries, walk-outs, and turn-over are high. I wouldn't make this place your permanent home but somewhere to start and get your feet wet.

1.0
Aug 11, 2015
Recommend
CEO approval
Business Outlook

Pros

I have a job that is not too far from home and I have the opportunity to help people regain their mobility.

Cons

Management is completely disconnected from reality in general as well as the general workflow and every day challenges that we are forced to work around. They will repeat the same process of identifying barriers to productivity, doing nothing about them and then expecting higher levels of productivity while you are working with less support and greater medical complexity. Do not expect the benefits that are advertised to job applicants to apply for more than only a few months as they seem to take away bit by bit from their initial offerings regularly. Productivity demands are mandatory with no acceptable excuses for under-performing even for 1 day. Be prepared to be treated as a subordinate peon while being stripped of the confidence you had in your formal education and the professional skills you've worked so hard to develop. The use of technology is a half-effort as you are expected to document in real-time as you provide treatment on ipods which more often than not have issues with connectivity and other bugs, not to mention the dial-up connection and poor interface. Their continuing education is the worst I have ever come across and therefore I stick to courses offered by my professional organization (The APTA).

1.0
May 5, 2015

Awful

Recommend
CEO approval
Business Outlook

Pros

The patients, some of the staff

Cons

Worst management you will ever experience in your life. Extremely unprofessional. Will talk badly about you to other staff members behind you back. Also lots of shady stuff going on like certain people being punched in and leaving. Awful policies such as the mandatory making up days of the weekend if you are out for inclement weather. There is never any coverage so you can't take off.

Viewing 10 - 12 of 2,195 Reviews

Glassdoor has 2,340 Genesis Healthcare reviews submitted anonymously by Genesis Healthcare employees. Read employee reviews and ratings on Glassdoor to decide if Genesis Healthcare is right for you.