Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Feb 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Genesys is an amazing company and they really care about work/life balance. Good pay and even better benefits. How many companies offer OTO?(Open Time Off) Love it there!

Cons

Not really any downsides, honestly.

3.0
Feb 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Great lower management, some very smart people and eagerness to great great teams.

Cons

Culture of empathy is not eagerly adopted by all execs and teams. Some toxic and very political teams. Experienced some bullying from C-suite executives.

Viewing 307 - 309 of 2,707 Reviews

Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.