Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
May 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Amazing Work-life balance Very supportive management Good Package

Cons

Full-time remote so can't meet people in person more often. Very strong on DEI than necessary. It might potentially impact the quality of teammates.

4.0
Mar 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Good Work Life Balance Collaborative Culture Solid Career Growth and Opportunities Good salary and incentive program

Cons

Lots of internal politics Lots of layoffs and good talent being let go with little explanation or empathy (which is central to the company's vision by the way!) Mostly remote culture; unless in a customer facing role, there are not many opportunities to meet your peers in person

3.0
Feb 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits are great - unlimited PTO, plenty of holidays including the entire week between Christmas and New Year's off and August Fridays. Work life balance is good for the most part

Cons

Depending on the team, you can work a lot or not at all. Leadership is not transparent and there's a lot of turnover. Just had two rounds of layoffs in the past 4 months so it feels like you're always looking over your shoulder

Viewing 304 - 306 of 2,707 Reviews

Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.