Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jun 8, 2021

Complete Overhaul of C-Suite

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can't think of any at the moment.

Cons

Complete overhaul of C-Suite changed the complexion and direction of the company. Some good people left as a result while some backstabbers remained. Still some good people but it is very political. Lots of micro managing by people not qualified to do the work.

2.0
Apr 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Open PTO Decent salary Most people are great Great attempt at diversity and inclusion

Cons

There is a retaliatory nature in some groups if you offer suggestions. Cliques are predominant. If you don’t agree or try to participate with some members of management you are berated and your job is threatened. This wasn’t always the case.

4.0
Sep 10, 2020

They are ok.

Recommend
CEO approval
Business Outlook

Pros

Open time off. Flexible on working from home.

Cons

They make changes without a warning.

Viewing 319 - 321 of 2,707 Reviews

Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.