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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,708 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      5.0
      Apr 24, 2015

      Account Eecutive

      Account executive (saas)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training, management, office, personnel, pool table, pay and food

      Cons

      Too many hoops to jump through o get deals closed

      avatar
      Genesys Response
      11y
      Thank you for your post and positive feedback. We are doing everything we can do make internal processes easier; thanks for the callout on closing deals faster, and we'll continue to look at this. ...Tracy
      5.0
      Jan 18, 2015

      Genesys gets it

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Genesys has gone out of their way to build new offices in multiple locations around the world for each of the companies that they've purchased. I know of one instance where they built two new offices for one company, when they could've easily shut down one of them. And these aren't dinky offices either - it's kind of a spare-no-expense, show new employees that this company is run by folks who have spent years in the trenches and are now paying it forward.

      Cons

      Would be great to see the pace of integration pick up, but also understand that it's about priorities. Keeping customers happy by not upsetting the status quo comes first; and that a lot of integration can, and probably should, happen organically.

      5.0
      Oct 27, 2014

      2 years is not enough

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Crazy flexible hours, amazing vacation options. Relaxed environment.

      Cons

      Slow pay raises. Not likely to be promoted. Only way to climb up ladder at company is to leave and come back.

      avatar
      Genesys Response
      11y
      Thanks for writing. I agree the flexibility on work hours and time off is a great benefit. As I mentioned in another response, it is my experience that people leave and come back because they realize Genesys is overall a much better place to work than anywhere else! We do formal salary reviews annually, and of course, off cycle reviews, included promotions, as needed. If you feel you are not fairly compensated, I encourage you to speak with your manager, VP, or HR partner. ...Tracy
      Viewing 379 - 381 of 2,708 Reviews
      Related searches: Genesys jobs | Genesys salaries | Genesys benefits | Genesys interviews
      ReviewsGenesys reviews

      Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.