Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Sep 5, 2023

Silo Issues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay was market, Benefits were good, equipment was new.

Cons

Departments are cut off communication wise from others. Managers did not transmit communication well as we were not allowed to contact across dept ourselves.

5.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Wide variety of projects and products, there is always something new to learn. Contributions outside of your main project are welcome and the owners are willing to help. Remote-friendly.

Cons

Initiatives involve many different teams and it can sometimes be hard to keep track of everything that is going on. Lots of domain knowledge needed sometimes to understand how pieces fit into the whole.

5.0
Aug 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Open and collaborative work environment and culturally open to growth and development

Cons

Sometimes felt like we were building the plane as we fly; nothing wrong with it but definitely more suitable for someone who is flexible and adaptable

Viewing 403 - 405 of 2,708 Reviews

Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.