Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jun 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Highly effective Leadership team with relentless focus on vision that is in line with market conditions, and in most cases ahead of market conditions. Our culture is our strongest asset and our Leaders exemplify our values consistently. Our Benefits are amazing for a company of our size.

Cons

I really don't have anything to call out here, I feel privileged and proud to work at Genesys.

1.0
Jun 5, 2023

Popularity Contest

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, Bonus potential, remote work

Cons

Endless workload, micromanagement, poor communication, indecisiveness

2.0
Jun 1, 2023

Toxic leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

unlimited time off. Hybrid/remote work available.

Cons

Toxic leadership. Health insurance benefits on the decline. Massive salary gaps.

Viewing 595 - 597 of 2,708 Reviews

Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.