Genesys reviews

4.2

83% would recommend to a friend

(2,710 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Mar 30, 2023
Recommend
CEO approval
Business Outlook

Pros

The company is well-known for its commitment to customer service and its cutting-edge technology

Cons

The company is not as progressive when it comes to its approach to hiring and retaining older employees. I was let go after a long tenure, despite the fact that I was highly qualified and had been performing well in my role. If the company truly wants to be a leader in the industry, it should take steps to ensure that all employees feel safe and respected in the workplace.

4.0
Mar 29, 2023

Good

Recommend
CEO approval
Business Outlook

Pros

Good place to work and fantastic people

Cons

Still there are lot of areas that the company can improve upon

Viewing 649 - 651 of 2,710 Reviews

Glassdoor has 3,043 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.