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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,710 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      3.0
      Mar 23, 2023

      Culture lacks empathy

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible PTO, August Fridays off, company shuts down from Christmas to New Year, there are some great people and managers, remote flexibility

      Cons

      Lack of transparency in communication top down, lack of empathy in handling layoffs, lack of leadership training for managers to be real leaders, culture pushes out empathetic leaders in favor of those who grind people down to ensure they deliver results no matter the cost.

      Viewing 655 - 657 of 2,710 Reviews
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      ReviewsGenesys reviews

      Glassdoor has 3,043 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.