Genesys reviews

4.2

83% would recommend to a friend

(2,710 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Mar 28, 2023

Great Culture and Benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits including unlimited PTO

Cons

Insecurity due to multiple large scale layoffs the past few months

2.0
Mar 26, 2023

Toxic...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited Paid Time Off, Year end leaves.

Cons

There seems to be problem with some teams who seems to be hopeless and always lives in some sort of doomed state. To impress their superiors in US, some people will squeeze their team to the verge of extinction just to show case their visibility. Company talks about Empathy, Care and all other non sense. In reality, they are all complete jokes. Biggest joke is 8 hours work time. In reality, you will work for near to 12 hours. It seems complete chaos.

Viewing 652 - 654 of 2,710 Reviews

Glassdoor has 3,043 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.