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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,706 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      84% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,706 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Dec 19, 2014

      If you hate to be at home, this is the job for you!

      Senior principal consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are absolutely amazing to work with. A perfect place to work if you have no other life to balance with. They helped me achieve the highest level of frequent flyer status available.

      Cons

      Expect up to 89% travel. I was asked to leave my family for 6 months for one of their customers.

      avatar
      Genesys Response
      11y
      When I say Genesys is like a family, I certainly don't mean it should replace a family! I'm sorry to hear you didn't have the experience most people here have, which reflects a lot of flexibility and work life balance for the vast majority. Considering the size and nature of our company, there are some roles which require travel. I of course would encourage anyone in such a role needing assistance to reach out to their manager or HR partner to discuss and resolve if they are in a situation that isn't working for them personally. ...Tracy
      1.0
      Nov 26, 2014

      Save yourself the trouble, don't work with this bunch of Silicon Valley rejects.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Cup-O-Noodles (if this can even be counted as a pro...) Free coffee. The women here are horrendous, therefore there is nothing to distract you from your work.

      Cons

      Constant Russian chatter. God help you if you don't speak Russian, nobody will take the time to inform you of what's going on. Nobody respects you if you speak English. Horrible pay. It takes forever to get any kind of promotion. Good luck taking time off, despite there being an open vacation policy. Suffers from a serious case of Not-Invented-Here syndrome. Your code is constantly invaded, and pillaged by half-witted numbnuts that would rather change your code to kowtow to a half-baked QE test, rather than fix the test.

      avatar
      Genesys Response
      11y
      We're not models, but I think we look alright. Anyway, respect is a two way street. Спасибо за ваше письмо!
      Viewing 148 - 150 of 2,706 Reviews
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      ReviewsGenesys reviews

      Glassdoor has 3,038 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.