Genesys reviews

4.2

83% would recommend to a friend

(2,704 total reviews)
avatar

Tony Bates

92% approve of CEO

84% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Oct 12, 2018

software engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work is flexible and able to work at home.

Cons

Pretty much every team members in R&D is very busy due to multiple layoffs. To make matter worse, many talented team members left the company on their own, but we never get any new hired back. With same amount of work and less team members, everyone is working like crazy.

3.0
May 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Company that is a leader in their industry. Rest of the company outside of internal function departments seems to work well.

Cons

Internal IT is more about cutting costs than about doing whats best for the internal customers. Interactive Intelligence prided themselves on customer service. Genesys does not care about its own people with respect to Internal IT. IT leadership doesn't answer questions about direction with honesty.

1.0
Feb 5, 2017

Stay away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cannot think of any pro

Cons

Old management style No growth opportunity Average age is 50+ and they have set up their empire.

Viewing 145 - 147 of 2,704 Reviews

Glassdoor has 3,036 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.