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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,710 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Culture & values

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Sep 7, 2017

      Technical Support Engineer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work, Team orientated

      Cons

      Got blindsided and my job became redundant

      2.0
      Sep 7, 2017

      Some bad decisions...

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are competitive. Employees choose between a PC or Mac - thumbs up to that flexibility.

      Cons

      The meaning of the "take what you need" vacation policy varies widely. Some of my colleagues took several weeks every year, but reporting to a workaholic director/VP meant I could take very little time off. People weren't valued so much after Genesys bought Interactive Intelligence. In the massive layoff that followed, we saw upper management make some very poor decisions about who was let go. Politics played heavily in those decisions.

      5.0
      Sep 6, 2017

      Great workplace

      Lead software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great culture and co-workers - Lots of opportunities to grow and take on responsibilities - Good opportunities for personal advancement

      Cons

      - 401k match could be better

      Viewing 2065 - 2067 of 2,710 Reviews
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      Glassdoor has 3,043 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.