Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,710 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      3.0
      Sep 20, 2017

      Ok but could be better

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Open time off and can work remotely. Company is continuously growing and adding new software and technologies so there is always more to learn.

      Cons

      Departments are not good at documenting and sharing information so there is a lot of rework across departments. Not having enough people (and it's being made worse) leaves everyone overworked to try to keep up with the ever growing software offerings.

      4.0
      Sep 19, 2017

      Accountant

      Accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work.

      Cons

      Going through layoffs right now because of the Interactive Intelligence acquisition.

      2.0
      Sep 12, 2017

      Times have Changed

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      ININ was a company I was proud to be associated with in the Indianapolis area. We had a positive reputation as an employer of choice in Indianapolis. Team operated efficiently and was healthy (with trust and support). Management encouraged empowerment with accountability and trusted their team. Compensation package is good.

      Cons

      I voluntarily left my position post acquisition due to lack of communication from Genesys leadership, delayed access to tool/systems, unorganized. I lost trust but maybe things are better now.

      Viewing 2062 - 2064 of 2,710 Reviews
      Related searches: Genesys jobs | Genesys salaries | Genesys benefits | Genesys interviews
      ReviewsGenesys reviews

      Glassdoor has 3,043 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.