Genesys reviews

Sometimes, sheer size and ambition can mean Genesys moves slowly but it recognises this in itself and makes huge effort to counter it. Internal document management can be diffuse and confusing. Updates are freely available but the phrase "you have to know where to look" doesn't begin to cover it. Relationships with partner networks can be confusing and wrong-headed, the tail sometimes wags the dog. This is nit-picking, and none of those factors are in serious trouble, just brief notes.

The company is owned by good and patient Private Equity investors which is a big plus for the whole company, but it means there isn't the kind of equity participation start-ups offer. The company is very distributed with many people working remotely so it can be challenging for people who don't want to travel or want to work the same hours at the same place every day. It's also a truly collaborative work environment which could be frustrating to people who are looking for a more structured, top-down management style.