Aug 1, 2017
Genesys reviews
83% would recommend to a friend
Tony Bates
92% approve of CEO
83% positive business outlook
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Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).
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3K reviews
Aug 1, 2017
Genesys Response
8yThank you for the great feedback and thoughts about Genesys and our Customer Care organization. As you pointed out, our goal is to always keep employees and our customers at the center of all that we do as an organization. We also appreciate the recognition that though integrations can sometimes cause uneasiness, we have worked hard to assure folks understand where we are in the process and what opportunities are available to everyone in the new combined organization. If you have any ideas on ways we can help our customers I would love to hear them. Thanks for all you do to make our customers successful. (Scott Thomas, VP, Education and Customer Enablement)