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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,708 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      5.0
      Jun 27, 2017

      Best place to work!

      Senior technical writer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best CX solutions company across the globe Challenging tasks and work-life balance Highly supportive peers and management Very flexible, work from home Excellent ambiance and state-of-the-art facilities Attention to health of employees (gym, zumba class, fruit twice a week, sporting events, and recreational activities (table tennis, fussball, snooker, and so on)) Medical insurance coverage for self, spouse, children, and parents

      Cons

      There are no downsides of working at Genesys.

      5.0
      Jun 27, 2017

      Great Place to Work

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Entrusts you with full responsibility for your work; Treats you and expects you to be responsible professionals; management doesn't come nagging behind you for every single task. Awesome work culture Good work life balance No Restrictions for Work From Home or Vacations Cares about Employee Wellness - Free Yoga/Zumba training and GYM facilities/ Wellness Room Free snacks and fruits Many initiatives like 'Toastmasters' and 'Market Yourself' sessions where employees can give a session on any topic under the planet, to improve their public speaking skills and showcase their technical prowess

      Cons

      No official training/introduction about all Genesys Products and Components to Freshers/New Joiners. People are given training only on the domain/product they work. So for curious folks who wants to completely understand all your company Products, it takes a lot of time.

      Viewing 2197 - 2199 of 2,708 Reviews
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      ReviewsGenesys reviews

      Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.