Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jun 24, 2017

Avoid Genesys Finance!

Recommend
CEO approval
Business Outlook

Pros

Unfortunately, there are no pros to working at Genesys. The only pro is that I no longer work at Genesys.

Cons

Overall Genesys is a terrible place to work. The company lacks leadership and direction. The focus is on profit with little concern for employee well-being or career development. The company is cheap- you will pay a substantial portion of your health care insurance, there are few company perks, and you are required to stay a year to receive your insignificant 401k match. The company is also cheap when it comes to paying out bonuses. Even the location of the corporate offices indicates "cheap", is there any place worse to work than Daly City? The finance team has had five resignations recently, with more to come. If you like working long days and weekends without compensation or acknowledgement, then you will probably enjoy Genesys finance. However, if you have a life outside of the work, you will be miserable. Weak finance management and lack of investment in systems is just a few of the major issues.. Management has resorted to hiring contractors and now the finance team is comprised of more contractors then permanent employees.

1.0
Jun 23, 2017
Recommend
CEO approval
Business Outlook

Pros

- flexible work hours and so called open vacation

Cons

- decisions made on politics between product owners - no growth, unless you are a friend of director or higher - many direction changes - garbage product management team - lower than market salary - experience localized based on teams, depends on team management

5.0
Jun 23, 2017

Fun place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Enjoyable work Challenging Cutting edge technology Great vision Great people working there Relaxed atmosphere

Cons

Some aspects of the business are slow to respond to requests It's a new office so there are still some teething problems We don't get as many perks as some of the larger offices/sites in other countries

Viewing 2203 - 2205 of 2,708 Reviews

Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.